{"id":3416925,"url":"https://alion.io/job/transat-crm-specialist-temporary-9-months","title":"CRM specialist (Temporary - 9 Months)","company":{"id":6993,"name":"Transat","domain":"transat.com","url":"https://alion.io/company/transat-at","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":58000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Braze","optional":false},{"name":"Copilot","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"closed","first_seen_at":"2026-10-28T18:43:04Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-04T17:27:10Z","board_verified":false,"closed_at":"2026-11-04T17:27:10Z","days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Be part of the journey!\nOur mission is to be the preferred airline of our customers and our team.\nOpen-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day. Our dedication has earned us the title of the world's best leisure airline multiple times, and we're just getting started.\nWant to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in a modern, inspiring environment.\n In collaboration with the Manager, Relational Program, the CRM and Relationship Marketing Specialist contributes to the execution and optimization of relationship marketing campaigns that support customer engagement, loyalty, and commercial performance at Air Transat.\nThe incumbent will play an active role in managing multichannel campaigns within Adobe Campaign Classic while progressively developing expertise in our new CRM environment, Batch. This individual will play a key role within a dynamic team during a strategic period that includes Black Friday, Boxing Day, and major promotional campaigns at the beginning of the year.\nResponsabilities:\nPlan, configure, test, deploy, and monitor CRM campaigns via email and push notifications throughout the customer lifecycle;\nContribute to the development and execution of the relationship marketing calendar while ensuring consistency across communication channels;\nPerform audience segmentation and select target groups based on marketing and business objectives;\nManage day-to-day campaign execution and workflows within Adobe Campaign Classic to ensure performance and compliance;\nProduce performance reports, analyze key metrics, and provide recommendations for optimization;\nCollaborate closely with Marketing, E-commerce, Business Intelligence, IT teams, and external partners to deliver CRM initiatives;\nSupport the evolution of CRM practices and contribute to the transition to the Batch platform;\nEnsure compliance with applicable privacy and marketing communication regulations.\n College diploma or university degree in Marketing, E-commerce, Communications, or a related field;\nTwo (2) to five (5) years of experience in relationship marketing, CRM, marketing automation, e-commerce or a related discipline;\nHands-on experience executing and coordinating relationship marketing campaigns;\nStrong understanding of relational databases, customer segmentation, and marketing performance analysis;\nExcellent organizational skills, attention to detail, ability to prioritize, and strong time and urgency management skills;\nKnowledge of a CRM or marketing automation platform such as Adobe Campaign, Braze, Batch, HubSpot, or an equivalent solution; experience with Adobe Campaign Classic is a strong asset;\nExcellent proficiency with MS Office (Word, Excel, Outlook, Teams) and demonstrated ease with collaborative digital tools and AI solutions (e.g., Copilot). Ability to quickly learn and adapt to new technologies;\nOral and written fluency in French and English*.\nA good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.\n Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.\nEmployment Equity\nAt Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.","description_format":"text","description_chars":4224,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Travel Agencies","Tour Operators","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-10-28T19:44:06Z"},{"event":"close","at":"2026-11-04T17:27:10Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/transat-crm-specialist-temporary-9-months","json_url":"https://alion.io/job/transat-crm-specialist-temporary-9-months.json","meta":{"generated_at":"2026-11-15T17:44:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10136,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6993},"rest":"https://alion.io/mcp/rest/get_company?id=6993"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransat-crm-specialist-temporary-9-months"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransat-crm-specialist-temporary-9-months"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransat-crm-specialist-temporary-9-months"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transat-crm-specialist-temporary-9-months\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransat-crm-specialist-temporary-9-months"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3416925}},{"tool":"search_jobs","arguments":{"company":"transat.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3416925},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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