{"id":2306323,"url":"https://alion.io/job/transcom-business-intelligence-reporting-supervisor-manila-philippines","title":"Business Intelligence & Reporting Supervisor - Manila, Philippines","company":{"id":5420,"name":"Transcom","domain":"transcom.com","url":"https://alion.io/company/transcom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5425},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SAP BusinessObjects","optional":true}],"status":"live","first_seen_at":"2026-10-11T23:01:22Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-21T04:36:05Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Description\nTranscom is looking for talented individuals like you to join our awesome team! Be the next Business Intelligence & Reporting Supervisor for our TranscomPasig site.\nJoin our Transcom Family as a Business Intelligence & ReportingSupervisor\n\nThe primary role of the Business Intelligence & Reporting Supervisor is to support all of the business intelligence and reporting requirements of North America and Asia Regions, working in close collaboration with all teams in Transcom, such as but not limited to: Operations Team, Client Service Delivery Team and Business Support Team. Provide business insights, analysis and intelligence reporting. Development of standard dashboards/reports for use as standard suite of reporting capabilities offered to new and existing accounts. Customization of dashboard/reports for accounts who have opted for premium reporting support as approved by upper management.\nEssential Duties and Responsibilities:\nPortfolio Management\nDesign standard suite of reports/dashboards that will equip Transcom users, and clients alike, with access to timely data and business insights which will help them make faster and more accurate decisions.\nContinuously review the design and content of existing suite of reports to ensure they stay contemporary.\nWork with BI Production team to deliver newly designed reports/dashboards, through proper hand-over with comprehensive work instructions an training.\nRegister new reports in the reports master list.\nConduct semi-annual clean-up of existing report portfolio. Discontinue reports that are no longer used by the business and update the reports master list.\nBusiness Intelligence Reports\nDesign at least one successful business intelligence report per quarter.\nAdd insights to business reports, either through the use of well-designed charts, high lights and low lights, and/or careful analysis of data, inputs, processes and outputs.\nAnalyze corporate data to aid in decision-making. Assist the business in data analysis and/or root cause analysis that will enable them to find gaps in process and data as part of any crisis management activity.\nProvide support for adhoc data requirement.\nProvide recommendations that will enable the organization to harvest data into meaningful information.\nCollaborate with IT to facilitate setup and maintenance of solid BI Infrastructure such as but not limited to: data sources, data definition, calculation measures, and data investigation.\nCustomer Engagement\nProvide weekly or monthly status of new dashboard/reports development projects.\nFront line support for all business intelligence and reporting requirements of their assigned accounts/department.\nLiaise with BI Production Team regarding their customers’ complaints/issues on reports produced by BI Production Team.\nWhat we are looking for:\nTo be successful in this role you must…\nBS in Computer Science or related field is preferable. Equivalent combination of experience, education and training will be considered.\nBI Certification is desirable\n2+ years of experience developing and implementing enterprise-scale reports, dashboards, and scorecards including *working with users in a requirements analysis role*extensive experience with data warehouse implementations\n*knowledge of logical and physical data modelling concepts (relational and dimensional)\n\nUnderstanding of data integration issues (validation and cleaning), familiarity with complex data and structures\nKnowledgeable in SAP Business Objects and/or similar platform\nKnowledgeable in call center operations\nExcellent interpersonal ( verbal and written) communication skills are required to support working in project environments that includes internal, external and customer teams\nRequires strong analytical, conceptual and problem-solving abilities\nWhat's in it for YOU\nDriven by our \"Malasakit\" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!\nDay 1 HMO\n\nMeal & Transportation Allowance\n\nRice Subsidy\n\nClothing Allowance\n\n24/7 Teleconsult\n\nFree Psychologist Consultation\n\nIn-house & Online Pharmacy\n\nScholarship Program\n\nRetirement Fund\n\nFree Meal & Medicine (through Transcom’s Tap Card Rewards)\n\nLoyalty Incentives\n\nAccidental & Life Insurance\n\nFree Shuttle Service\n\nWhat Life at Transcom is like\nAt Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.\nWe are highly driven by our \"Malasakit\" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.","description_format":"text","description_chars":5305,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-11T23:01:22Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.457,"p_room":0.35,"age_days":9,"expected_fill_days":4,"reasons":["conf:1","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/transcom-business-intelligence-reporting-supervisor-manila-philippines","json_url":"https://alion.io/job/transcom-business-intelligence-reporting-supervisor-manila-philippines.json","meta":{"generated_at":"2026-10-21T15:36:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22222,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5420},"rest":"https://alion.io/mcp/rest/get_company?id=5420"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftranscom-business-intelligence-reporting-supervisor-manila-philippines"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftranscom-business-intelligence-reporting-supervisor-manila-philippines"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftranscom-business-intelligence-reporting-supervisor-manila-philippines"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transcom-business-intelligence-reporting-supervisor-manila-philippines\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftranscom-business-intelligence-reporting-supervisor-manila-philippines"}]}