{"id":2306353,"url":"https://alion.io/job/transcom-dutch-speaking-customer-service-representative","title":"Dutch Speaking Customer Service Representative","company":{"id":5420,"name":"Transcom","domain":"transcom.com","url":"https://alion.io/company/transcom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":512000,"max":null,"currency":"HUF","period":"month","gross":true,"usd_annual":18696},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T23:01:22Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-20T03:33:13Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Description\nBij Transcom zijn we CX-fanaten - net zo gepassioneerd over onze klanten als hun eigen fans. Daarom vertrouwen de meest geliefde merken ter wereld op ons. Achter het succes van toonaangevende fintechs, technologiebedrijven en andere topmerken vind je de diverse en getalenteerde teams van Transcom.\nVoor ons MediaMarktSaturn-project in Hongarijezoeken we Nederlandstaligeklantenservicemedewerkers die passie hebben voor het ondersteunen van anderen en uitblinken in oplossingsgericht werken.\nWat bieden wij jou?\nSalaris:Een vast bruto maandsalaris tussen 512 000 HUF en 640 000 HUF afhankelijk van het gekozen aantal contracturen.\n Flexibel Werkmodel: Mogelijkheid om vanuit huis te werken binnen Hongarije.\nBonus:Een prestatiegerichte bonus (gebaseerd op kwaliteit en klanttevredenheid, géén verkoop).\nTraining: Een volledig betaalde vaktechnische opleiding van twee weken om je start succesvol te maken.\nWat ga je doen?\nAls klantenservicemedewerker ben je het eerste aanspreekpunt voor klanten van MediaMarktSaturn. Je beantwoordt vragen over producten en diensten via telefoon en e-mail. Je behandelt uitsluitend inkomende contacten (inbound).\nJe krijgt de vrijheid om gesprekken op een eigen, authentieke wijze te voeren, ondersteund door de juiste tools en kennisbronnen. Je hoeft geen technische expert te zijn; een empathische instelling en de wil om de klant verder te helpen zijn het belangrijkst.\nWie zoeken wij?\nTaalbeheersing:Uitstekende beheersing van de Nederlandse taal (C2-niveau) en een goede beheersing van het Engels (B2-niveau).\nBeschikbaarheid:Inzetbaar binnen onze openingstijden (Ma-Vr: 08:00-20:00, Za: 09:00-20:00, Zo: 10:00-19:00). Je werkt 5 dagen per week in wisselende shifts. Je werkt 2 van de 4 weekends per maand, of 3 van de 5 weekends in maanden met 5 weekends.\nCompetenties:Je beschikt over sterke communicatieve vaardigheden, empathisch vermogen en een oplossingsgerichte mindset.\nWerken bij Transcom\nTranscom is een werkgever die gelijke kansen biedt. Alle gekwalificeerde sollicitanten worden in overweging genomen voor tewerkstelling zonder acht te slaan op ras, kleur, religie, geslacht, genderidentiteit of -expressie, seksuele geaardheid, nationale herkomst, genetica, handicap, leeftijd of enige andere status beschermd door de EU-wetgeving.","description_format":"text","description_chars":2296,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-11T23:01:22Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.352,"p_room":0.45,"age_days":7,"expected_fill_days":4,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":18696,"is_top_pay":false},"html_url":"https://alion.io/job/transcom-dutch-speaking-customer-service-representative","json_url":"https://alion.io/job/transcom-dutch-speaking-customer-service-representative.json","meta":{"generated_at":"2026-10-20T05:25:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6072,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5420},"rest":"https://alion.io/mcp/rest/get_company?id=5420"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftranscom-dutch-speaking-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftranscom-dutch-speaking-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftranscom-dutch-speaking-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transcom-dutch-speaking-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftranscom-dutch-speaking-customer-service-representative"}]}