{"id":2306362,"url":"https://alion.io/job/transcom-hrbp-supervisor-manila-philippines","title":"HRBP Supervisor - Manila, Philippines","company":{"id":5420,"name":"Transcom","domain":"transcom.com","url":"https://alion.io/company/transcom","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":20000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2484},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-11T23:01:22Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-15T23:23:23Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Description\nTranscom is looking for talented individuals like you to join our awesome team! Be the next HR Business Partner Supervisor for our Transcom Ayala 30th site.\nJoin our Transcom Family as a HR Business Partner Supervisor!\nThe Human Resources Business Partner (HRBP) is responsible for partnering with HR colleagues and key stakeholders and leaders to deliver HR service in line with the needs of the organization. The HRBP oversees the implementation and delivery of key HR initiatives as the key interface between the HR Center of Excellence and the business. He also translates business requirements into effective HR practices and delivering people solutions aligned to business objectives.\nThe HRBP works at an operational level with multiple stakeholders, deals with complex and sensitive people management issues, and influences management and leadership around the people agenda and issues.\nOther responsibilities include but not limited to:\nContribute to and support the delivery of the HR strategy in line with business objectives\n\nSupport the development and continuous improvement of HR systems and policies in line with best practice\n\nDrive and deliver HR initiatives to support business needs, such as talent development, employee engagement, management development, and organizational change\n\nWork in partnership with the operational management teams to identify opportunities and areas of improvement to support improved organizational and people performance in line with business needs\n\nGuide and coach supervisors and managers on employee relations and HR issues in line with Company policies and best practice, including disciplinary, grievance, performance, redundancy and absence management\n\nSupport other roles within the HR team as required with other projects and operational issues, e.g. recruitment, payroll\n\nDetailed Functional Responsibilities:\nEmployee Relations\nAct as the first point of contact in Human Resources for any employee relations issues, including grievances and disciplinary issues, involving employees between entry level and Supervisor.\n\nManages disciplinary cases involving employees between entry level and Supervisor.\n\nEnsure that the HRBP Lead is made aware of any sensitive employee relations issues that arise as appropriate.\n\nSupport, develop and coach people managers to manage employee relations issues using company policies, procedures and best practice, ideally resolving issues where possible informally.\n\nPartners with the Legal team in the resolution of external labor cases and coordinates with other HR functional areas, as needed\n\nAdvise on occupational health issues, seeking specialist advice as appropriate.\n\nTalent Management and Performance Management\nSupport the HRBP Lead’s management of the talent profile, including Succession Planning and Talent Forecasting, of the assigned groups at all levels\n\nIdentify trends and possible needs for intervention and liaise with the HRBP Lead and the HR Center of Excellence to discuss appropriate interventions\n\nHighlight trends in specific groups and provide the same to the HRBP Lead and working together to agree on any appropriate actions\n\nFacilitate sessions with different levels of leadership to develop and communicate business goals and objectives\n\nDrive continuous performance improvement including partnering with supervisors and managers in the implementation of Performance Improvement Plans (PIPs)\n\nCoach supervisors and managers in developing appraisals and delivering feedback\n\nResolve performance rating disagreements\n\nLearning, Organization Development and Change Management\nCapture learning and development trends and needs up to Supervisors career level and provide appropriate inventions or and liaise with the HRBP Lead and the HR Center of Excellence to discuss appropriate interventions\n\nPartner with HR Center of Excellence to identify and deliver HR related training as required.\n\nSupport, develop and coach business supervisors in relation to their approach and consideration of people issues, ensuring that they understand the impact of these on the individual and the business.\n\nSupport the HRBP Lead on any specific change programs ensuring that they provide a value adding service in all change management programmes.\n\nIdentify change management requirements and develop interventions\n\nProvide communications support as needed\n\nTotal Rewards, Promotions, HR Data and Records\nSupport the HRBP Lead with the Salary Review Process up to and including Supervisor\n\nWorking with the HRBP Lead to identify the issues which need to be considered and factored into compensation or rewards strategy\n\nSupport Line Managers with the Salary Review process guidelines\n\nWork with Line Managers to agree how to distribute salary budget across the covered group based on knowledge of issues and market data\n\nEnsure salary review is complete on time / to budget and accurately reflects consistency across the company.\n\nManage deemed salary reviews as appropriate.\n\nManage all promotions up to Supervisor career level in consultation with the relevant HRBP Lead to ensure reflection of competence, diversity and comparability with like for like roles across the company\n\nWork with business leaders to ensure any salary revisions are aligned within new roles\n\nChampions the accuracy of HR Data by driving stakeholders in the timely resolution of action items related to employee records\n\nPromotes the use of HR systems policies and processes, challenging appropriately as necessary.\n\nManage exit processes for staff, carrying out exit interviews etc.\n\nEmployee Programs and Initiatives\nPartner with HRBP Lead and other HR colleagues in the implementation of the strategic HR Plan, projects and initiatives at the company to positively add value to both our business and employees.\n\nIdentify local project and HR initiatives in line with local group needs, working with the relevant HRBP Lead or HR Functional Lead, to gain additional support and leverage.\n\nPartner with key stakeholders to ensure that all HR projects and initiatives are appropriately communicated and implemented.\n\nSupport, partner and develop POCs and/or SMEs in the implementation of HR Projects and initiatives where appropriate.\n\nWhat we are looking for:\nTo be successful in this role you must…\nInterpersonal Skills - able to communicate, interact and work well with others; open to others ideas and inputs; works with others to find a mutually agreeable outcome\n\nCustomer Focus - respond promptly to business and stakeholder’s needs; maintain communication and manage expectations; seek feedback to improve service; meet commitments Initiative - proactive, self-starter; looks for opportunities for improvement and implements; suggests and develops innovative approaches and ideas; gets involved in new things\n\nCommunication - strong oral and written communication skills; clear and persuasive; listens to others and seeks clarification, contributes and gives input to discussion\n\nStrategic thinking - understands business goals and objectives and seeks to develop strategies and initiatives to support these; identifies threats and opportunities; understands business implications of decisions\n\nDecision making - willing to make decisions and includes appropriate people in decision making process; makes timely decisions\n\nMinimum studies: University diploma or degree (Law, Labour Relations, Work Studies, Business Administration and Management or similar).\n\nSpecific training and/or work experience in Human Resources, Post-Graduate Studies in Labour Relations and/or Labour Law.\n\nMinimum two year experience as an HR employee, performing similar functions in personnel management and administration.\n\nWhat's in it for YOU!\nDriven by our \"Malasakit\" culture, we make certain that our team members are well-cared for. Hence we are proving these employee benefits, which you'll be able to utilize once you join our team!\nDay 1 HMO\n\nMeal & Transportation Allowance\n\nRice Subsidy\n\nClothing Allowance\n\n24/7 Teleconsult\n\nFree Psychologist Consultation\n\nIn-house & Online Pharmacy\n\nScholarship Program\n\nRetirement Fund\n\nFree Meal & Medicine (through Transcom’s Tap Card Rewards)\n\nLoyalty Incentives\n\nAccidental & Life Insurance\n\nFree Shuttle Service\n\nWhat Life at Transcom is like!\nAt Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.\nWe are highly driven by our \"Malasakit\" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. 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