{"id":3809972,"url":"https://alion.io/job/transfergo-product-manager-onboarding-3","title":"Product Manager, Onboarding","company":{"id":20955,"name":"TransferGo","domain":"transfergo.com","url":"https://alion.io/company/transfergo","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kraków, Poland","Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":4300,"max":6460,"currency":"EUR","period":"month","gross":true,"usd_annual":87024},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"AppsFlyer SDK","optional":false},{"name":"DPO","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-04T12:33:17Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T02:17:43Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"TransferGo is a growing fintech scale-up on a mission to champion financial freedom with care. We strive to provide tailored, more affordable financial services that make people's hard-earned money go further. Now in our 14th year, with close to 400 employees in offices across Europe and the UK, we’re crafting a brilliant, relevant product that makes a difference in people's lives and the well-being of their families. \nWe’ve come this far by building a talented, diverse workforce on a fair culture and our strong values. Having this strong team of employees, we can serve those who really need our product to make their lives better. \nAbout the role\nYou'll own onboarding from the first screen to a verified account. It already works, and the PM who runs it today will hand it over with the history behind it. Now we need more people to get through, one step and one country at a time.\nSome people are stopped by our risk checks, and that's fine. Others leave because a step is confusing or slow, and those are the ones you'll go after.\nCompliance decides what we check. Our compliance product team runs the verification process and the vendors behind it. You decide how it works for the customer.\nWe hire builders. Our PMs prototype with AI before engineering builds anything, operations people automate their own work, and if you can fix something today, you don't open a ticket for it. We all use AI in our daily work, so in the interview we'll ask you to show us something you built with it. We care more about how fast you're learning and what you've made than about where you're starting from.\nWhat success looks like after six months\nMore of the people who start onboarding finish it, and our risk checks are as strict as they were.\nKYC and verification pass rates are up in the countries where we lose the most people, and you can explain why each fix worked.\nMarketing trusts the numbers from first ad to verified account.\n What you’ll be doing\nOwn the onboarding roadmap and its numbers: completion, KYC pass rates and time to verify, by step and by country. Decide what to fix first, and say plainly what we're leaving alone.\nWhen customers get stuck, work out why from the data and what they tell Support, then test a fix and see if it helps.\nBring the compliance teams evidence of where customers struggle, and ideas for checking the same things with fewer people dropping out.\nWork with your engineers and designers most days. Answer their questions before they hold up the work, and push back when the logic gets more complicated than it needs to be.\nWork with the teams before and after onboarding so the hand-offs don't show, and make sure the events Marketing relies on are right.\nUse AI to go faster, for example to turn a long regulation into a first-draft spec or to sort thousands of failure reasons.\nWhat we’d love from you\n3-5 years as a product manager, ideally on onboarding, growth or another funnel.\nYou've turned a vague goal like “more people get verified” into a plan, and you like talking to customers and use what you hear to decide what to build.\nYou write your own SQL, and you've run enough A/B tests to know when a result isn't significant.\nYou've shipped in a regulated product, kept Compliance on side and still held one clear roadmap.\nYou use AI every day and have built at least one thing with it that you still use.\nYou write clearly in English, and you can say no to good ideas to protect the important ones.\nEven better if you have\nIdentity verification experience, such as document checks, liveness or database checks.\nMarketing tech such as AppsFlyer, Adjust or Branch.\nFintech in more than one country.\nWhat we believe\nAt TransferGo, we offer competitive rewards to all people. We know that recognition is about more than just money, and we’ve fostered a culture of kudos to shine a light on the great work throughout the business, and the people making it all happen. We hold regular in person events to connect with each other and help all our TransferNauts to grow with a generous training allowance. We believe that empowering people makes for a happier and more effective workforce. This means we enable anyone who wants to pursue initiatives that deliver real value for our migrant customers. \nWhat we offer:\n Competitive Salary: Starting from 4 300€ - 6 460 € (gross) per month, depending on experience. Salary is just one part of the conversation - if you’re excited about the role but the range feels slightly off, don’t hesitate to apply. We’re open to discussing based on your experience and potential.\nComprehensive Benefits: Including a generous holiday allowance, competitive healthcare insurance, and a wellbeing package from day one.\nAnnual Development Budget: €1,000 to invest in your personal and professional growth.\nHybrid Working Environment: Flexibility to work from home and in the office, with most team members in the office two days a week.\nPet-Friendly Office: If you’re near one of our offices, bring your furry friend along!\nInclusive Culture: Regular in-person events, fostering a strong sense of community and collaboration.\nEmpowerment and Ownership: We believe in empowering our people to take initiative and drive meaningful change.\nAt TransferGo, we are committed to the equal treatment of all current and prospective employees. We will not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage, civil partnership or any other protected category. We are proud of our diverse and inclusive culture and we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join TransferGo. We look forward to meeting you! \nPlease note that all data collected will be handled in accordance with our candidates privacy policy (https://www.transfergo.com/privacy-policy/overview) and will only be used for the purpose of evaluating your candidacy. The data will be securely stored and deleted according to retention timeframe set in the candidates privacy policy. If you have any questions or concerns regarding this, please feel free to reach out by replying or via ","description_format":"text","description_chars":6213,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Money Transfer & Remittances"],"lifecycle":[{"event":"open","at":"2026-11-05T14:32:46Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":5,"expected_fill_days":36,"reasons":["conf:1","wave","velocity","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":87024,"is_top_pay":false},"html_url":"https://alion.io/job/transfergo-product-manager-onboarding-3","json_url":"https://alion.io/job/transfergo-product-manager-onboarding-3.json","meta":{"generated_at":"2026-11-11T04:35:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5228,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20955},"rest":"https://alion.io/mcp/rest/get_company?id=20955"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransfergo-product-manager-onboarding-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransfergo-product-manager-onboarding-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransfergo-product-manager-onboarding-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transfergo-product-manager-onboarding-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransfergo-product-manager-onboarding-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3809972}},{"tool":"search_jobs","arguments":{"company":"transfergo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3809972},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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