{"id":800836,"url":"https://alion.io/job/transform9-infrastructure-devops-engineer","title":"Infrastructure / DevOps Engineer","company":{"id":687796,"name":"Transform9","domain":"transform9.com","url":"https://alion.io/company/transform9","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"C","score":62,"open_postings":11,"ghost_share":0.636,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-23T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":213000,"period":"year","method":"role_country_seniority_unknown","sample_n":2086},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Amazon Aurora","optional":false},{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon ECS","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"Chaos Engineering","optional":false},{"name":"CI/CD","optional":false},{"name":"Datadog","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Grafana","optional":false},{"name":"HIPAA","optional":false},{"name":"IAM","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-06-29T00:00:00Z","employer_posted_date":"2026-06-29","last_verified_at":"2026-09-23T16:22:17Z","board_verified":true,"closed_at":null,"days_open":86,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":86},"description":"Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.\nTransform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.\nOur agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.\nAbout the role\nTransform9's platform handles real patient calls around the clock. The infrastructure has to be reliable, scalable, and secure - there is no acceptable downtime. As our Infrastructure / DevOps Engineer, you'll own the AWS infrastructure that runs the platform, build and maintain the CI/CD pipelines that ship it, and grow into a Site Reliability function as the team scales. This role is for someone who thinks in systems, automates everything, and takes platform reliability personally.\nWhat you'll do\nDesign, build, and manage AWS infrastructure for a real-time, high-availability voice AI platform\nOwn CI/CD pipelines - build, test, deploy, and rollback automation across all environments\nDefine and implement infrastructure-as-code using Terraform, CDK, or equivalent\nMonitor platform health, define SLOs/SLAs, and build alerting and observability tooling\nRespond to and lead resolution of infrastructure-level incidents; drive post-mortems\nHarden infrastructure for HIPAA compliance - encryption, access controls, audit logging, and network security\nPartner with engineering teams to optimize system performance, cost, and scalability\nGrow the SRE practice: runbooks, incident response playbooks, chaos engineering, and reliability reviews\nLocation\nRemote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote).\nRequirements\n5+ years in infrastructure, DevOps, or cloud engineering roles\nDeep hands-on AWS experience (ECS/EKS, Lambda, RDS/Aurora, S3, VPC, IAM, CloudWatch, and related services)\nProficiency with infrastructure-as-code (Terraform preferred)\nStrong CI/CD pipeline experience (GitHub Actions, Jenkins, or equivalent)\nSolid understanding of networking, security groups, load balancing, and DNS\nExperience with container orchestration (Docker, Kubernetes, or ECS)\nFamiliarity with observability tooling (Datadog, Grafana, CloudWatch, or equivalent)\nUnderstanding of HIPAA infrastructure requirements (encryption at rest/in transit, audit trails, access controls)\nNice to have\nSite Reliability Engineering background or formal SRE experience\nExperience supporting real-time or high-throughput systems (voice, streaming, or similar)\nAWS certifications (Solutions Architect, DevOps Engineer, or SysOps)\nExperience with multi-region or active-active deployment architectures\nDatabase administration or performance tuning experience\nBenefits\nTop-tier health coverage: medical, dental & vision\n401(k)\nPaid time off + holidays, and paid parental leave\nIf you want to fix the front door of healthcare, we'd love to hear from you.\nTransform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.\nNote: the Transform9 team will only email you from a transform9.com email address.","description_format":"text","description_chars":3675,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-09-12T07:41:29Z"}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.256,"p_room":0.28,"age_days":86,"expected_fill_days":43,"reasons":["conf:0","stale_co","win:tail","crowd:"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/transform9-infrastructure-devops-engineer","json_url":"https://alion.io/job/transform9-infrastructure-devops-engineer.json","meta":{"generated_at":"2026-09-23T22:28:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}