{"id":800841,"url":"https://alion.io/job/transform9-integration-engineer","title":"Software Engineer - EMR/EHR Integrations","company":{"id":687796,"name":"Transform9","domain":"transform9.com","url":"https://alion.io/company/transform9","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workable","truth_index":{"grade":"C","score":62,"open_postings":11,"ghost_share":0.636,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":189000,"period":"year","method":"role_country_seniority_unknown","sample_n":643},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ETL/ELT","optional":false},{"name":"HIPAA","optional":false},{"name":"TypeScript","optional":false},{"name":"Voice Agents","optional":false},{"name":"Apex","optional":true},{"name":"API Gateway","optional":true},{"name":"MuleSoft","optional":true}],"status":"live","first_seen_at":"2026-06-09T00:00:00Z","employer_posted_date":"2026-06-09","last_verified_at":"2026-09-23T16:22:17Z","board_verified":true,"closed_at":null,"days_open":106,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":106},"description":"Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.\nTransform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.\nOur agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.\nAbout the role\nTransform9's voice agents are only as useful as the data they can access and act on. The Integrations team owns the connections between Transform9 and the Electronic Medical Record (EMR) and Electronic Health Record (EHR) systems that healthcare practices run on. You'll design and build the integration layer that lets our agents read schedules, create appointments, and interact with patient records - reliably, securely, and in real time.\nWhat you'll do\nDesign and build integrations between Transform9's platform and EMR/EHR systems (e.g., Epic, Athenahealth, eClinicalWorks, Modernizing Medicine, and others)\nDevelop and maintain the APIs, data pipelines, and middleware that enable real-time data exchange between Transform9 and practice management systems\nOwn integration reliability - build robust error handling, retry logic, and monitoring for critical data flows\nWork closely with the Core Platform team to surface EHR data where and when voice agents need it\nDevelop integration code that meets HIPAA and healthcare data security standards\nDocument integration patterns and support Customer Success during new practice onboarding\nDebug and resolve integration issues in production with urgency and precision\nLocation\nRemote (US). If you're in the Birmingham, AL area, this role is in office.\nRequirements\n4-8 years building software integrations, APIs, or data pipelines in production environments\nExperience integrating with at least one major EMR/EHR platform (Epic, Athena, eClinicalWorks, or similar)\nProficiency in TypeScript or equivalent backend stack\nStrong understanding of RESTful APIs, HL7/FHIR standards, and healthcare data formats\nSolid grasp of data mapping, transformation, and error handling patterns and expert level understanding of ETL processes and handson experience with ETL tools\nFamiliarity with HIPAA compliance requirements for data handling and transmission\nAbility to work independently and manage multiple integration workstreams\nNice to have\nExperience with HL7 v2, CDA/CCDA, or SMART on FHIR\nBackground in health IT, medical billing, or practice management systems\nExperience with event-driven integration patterns or message queues\nAPI gateway or middleware platform experience (MuleSoft, Boomi, or custom)\nBenefits\nTop-tier health coverage: medical, dental & vision\n401(k)\nPaid time off + holidays, and paid parental leave\nIf you want to fix the front door of healthcare, we'd love to hear from you.\nTransform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.\nNote: the Transform9 team will only email you from a transform9.com email address.","description_format":"text","description_chars":3526,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-09-12T07:41:29Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.189,"p_room":0.28,"age_days":106,"expected_fill_days":43,"reasons":["conf:0","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/transform9-integration-engineer","json_url":"https://alion.io/job/transform9-integration-engineer.json","meta":{"generated_at":"2026-09-23T22:29:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}