{"id":800831,"url":"https://alion.io/job/transform9-product-owner","title":"Product Owner","company":{"id":687796,"name":"Transform9","domain":"transform9.com","url":"https://alion.io/company/transform9","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"C","score":62,"open_postings":11,"ghost_share":0.636,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Birmingham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":107000,"max_usd":222000,"period":"year","method":"role_country_seniority_unknown","sample_n":3674},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Linear","optional":false},{"name":"Scrum","optional":false},{"name":"NIST 800-53","optional":true},{"name":"NLP","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-07-16T00:00:00Z","employer_posted_date":"2026-07-16","last_verified_at":"2026-09-25T17:34:55Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":71},"description":"Transform9 builds conversational AI agents for healthcare providers that handle patient calls, scheduling, routing, and routine requests, helping practices improve access to care and reduce front-office workload. Our product sits at the intersection of healthcare operations and software, supporting practices as they serve patients more efficiently and consistently.\nIn this role, you will help shape how product ideas move from insight to delivery, working closely with cross-functional partners to turn customer needs and business priorities into meaningful outcomes. You'll play a central role in keeping teams aligned, maintaining momentum, and ensuring the product roadmap reflects real user needs and measurable impact.\nResponsibilities\nOwn and continuously groom the product backlog for your area(s), writing clear user stories and acceptance criteria\nPartner with engineering and design in sprint planning, stand-ups, and retros to keep delivery on track\nTranslate customer feedback, data, and stakeholder input into prioritized requirements\nDefine and track success metrics for shipped features; iterate based on results\nAct as the primary point of contact for your product area - answering questions, unblocking the team, and making prioritization calls\nCommunicate roadmap, tradeoffs, and status clearly to stakeholders and leadership\nCollaborate with customer-facing teams (sales, support, CS) to surface and incorporate real customer needs\nPartner with customer voice and GTM efforts. Feed structured, validated requirements back from customer feedback.\nRequirements\nWhat We're Looking For\n3+ years of experience as a Product Owner, Business Analyst, or similar role in an agile software environment\nExperience in healthcare, healthcare SaaS, or patient-facing workflow products\nStrong ability to write clear, testable user stories and manage a backlog\nComfort balancing competing priorities and making tradeoff decisions with incomplete information\nExcellent written and verbal communication skills across technical and non-technical audiences\nExperience working directly with engineering teams in Scrum/Kanban workflows\nFamiliarity with product management tools such as Jira, Linear, or similar\nExperience working closely with leadership and communicating roadmap, tradeoffs, and status clearly\nHands-on collaboration with customer-facing teams such as sales, support, or customer success\nEligible to work in the United States\nNice to Have\nExperience with voice AI, conversational AI, or NLP-driven products.\nFamiliarity with healthcare compliance frameworks such as NIST 800-53 and SOC 2 Type II as they intersect with product requirements.\nCSPO or similar certification a plus, not required\nBenefits\nTop-tier health coverage: medical, dental & vision\n401(k)\nPaid time off + holidays, and paid parental leave\nTransform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.","description_format":"text","description_chars":3068,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-09-12T07:41:29Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.256,"p_room":0.36,"age_days":71,"expected_fill_days":42,"reasons":["conf:6","stale_co","win:tail","crowd:"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/transform9-product-owner","json_url":"https://alion.io/job/transform9-product-owner.json","meta":{"generated_at":"2026-09-26T02:23:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2432,"day_limit":5000,"remaining_today":2568,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}