{"id":649373,"url":"https://alion.io/job/transip-it-support-specialist","title":"IT Support Specialist","company":{"id":371380,"name":"Proxsys","domain":"proxsys.dev","url":"https://alion.io/company/proxsys","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gorinchem, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":64000,"period":"year","method":"role_country_seniority_unknown","sample_n":87},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-03-11T14:08:15Z","employer_posted_date":"2026-03-11","last_verified_at":"2026-10-28T11:59:01Z","board_verified":true,"closed_at":null,"days_open":231,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":230},"description":"IT Support Specialist\nAls ervaren support specialist los je samen met je collega’s tickets op en bezorg je onze klanten een grote glimlach. Met jouw hulp kunnen klanten snel en zonder gedoe weer verder met waar ze mee bezig waren. Door de verschillende gave technieken (grote klantomgevingen, sharepoint omgevingen, office365) en diverse klanten is geen dag hetzelfde.\nWat ga je doen?\nMet jouw servicegerichte instelling, IT-kennis en communicatieve vaardigheden weet je precies hoe je de klant het beste kunt ondersteunen;\n\nJouw ervaring draagt bij aan het begeleiden van onze junior support medewerkers;\n\nJe neemt actie door zelf zoveel mogelijk tickets op te lossen, vooral werkplek gerelateerde vragen en storingen zoals Office 365, applicaties, printen en telefonie;\n\nJe houdt veelvoorkomende problemen bij in de kennisbank en zorgt ervoor dat al je innovatieve oplossingen worden gedocumenteerd;\n\nBij complexe uitdagingen schakel je de hulp in engineers of de incidentcoördinator.\n\nHet aanbod\nSalaris: €3.000 - €3.400, afhankelijk van ervaring.\n\nOntwikkelbudget: Onbeperkt toegang tot opleidingen en certificeringen.\n\n25 vakantiedagen en uitstekende secundaire voorwaarden.\n\nUitrusting: Laptop, smartphone, headset en thuiswerkbudget van €1.000.\n\nWerkplezier: Goede lunch, tosti’s, vers fruit en fijne kantoren in Gorinchem & Rotterdam.\n\nTeamactiviteiten: Van paintball en skiën tot een dagje Efteling - wij houden van leuke dingen samen.\n\nRequirements\nWie ben jij?\nJouw drijfveer is om de klant echt verder te helpen en te zorgen voor een optimale klantervaring. Daarnaast vind je het leuk om je kennis te delen met junior support collega’s.\nWij zoeken iemand met:\nMinimaal 3 jaar werkervaring bij een technische service- of helpdesk;\n\nHBO werk- en denkniveau;\n\nKennis van Microsoft 365, Intune, Entra ID en Azure AD;\n\nKennis van netwerken en/of telefonie VoIP is een pré.","description_format":"text","description_chars":1879,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-09-10T20:23:07Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.124,"p_room":0.28,"age_days":230,"expected_fill_days":23,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/transip-it-support-specialist","json_url":"https://alion.io/job/transip-it-support-specialist.json","meta":{"generated_at":"2026-10-28T17:34:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23947,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":371380},"rest":"https://alion.io/mcp/rest/get_company?id=371380"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransip-it-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransip-it-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransip-it-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transip-it-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransip-it-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":649373}},{"tool":"search_jobs","arguments":{"company":"proxsys.dev","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":649373},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}