{"id":1109771,"url":"https://alion.io/job/transmit-security-it-manager","title":"IT Manager","company":{"id":49154,"name":"Transmit Security","domain":"transmitsecurity.com","url":"https://alion.io/company/transmit-security","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":15,"ghost_share":0.267,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":128,"computed_at":"2026-10-05T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tel Aviv, Israel"],"countries":["IL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"Google Workspace","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITSM","optional":false},{"name":"Slack","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SOC 2","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-05-03T12:31:54Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-05T23:40:22Z","board_verified":true,"closed_at":null,"days_open":155,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":154},"description":"We offer the industry’s only platform that fuses customer identity and anti-fraud solutions - customer identity management, identity verification, and fraud prevention. \nWe sell to industries with large, consumer-facing businesses such as: banking, financial services, insurance, fintech, gaming, ecommerce/retail, telco / media, utilities, etc.\nAbout the Role:\nWe are looking for an experienced, deeply hands-on IT Manager to own our Global IT operations. This is an opportunity to take on a key role at the heart of the organization's technology operations - leading infrastructure teams, managing SLAs and KPIs, and driving operational processes across complex IT environments.\nThe right candidate is as comfortable being hands-on as they are leading the team. You'll own and manage the IT operations team covering hardware, software, infrastructure, user access ,and support while directing, managing performance, and mentoring IT specialists and support technicians. You'll also manage incidents and drive investigation and operational processes.\nWhat you’ll do:\nAdminister Google Workspace and Slack, Zoom, etc.\nEndpoint management- Manage macOS and Windows endpoints through MDM, including enrollment, configuration, patching, software deployment, and compliance\nTake ownership of employee lifecycle, access provisioning, equipment delivery, and day-to-day IT support\nManage vendors, renewals, and cost optimization\nManage the A/V and Video conferencing rooms, equipment and systems. \nManage the team members\nManage wired, wireless and virtual networks infrastructure.\nMaintain clear documentation, procedures, inventories, and service metrics (SLA and KPI)\nWhat you’ll need:\n6+ years of experience in IT operations, system administration, or a similar role.\n2+ years of management/leadership experience (managing at least 2-3 direct reports).\nStrong troubleshooting, communication, and organizational skills, with a proactive and service-oriented approach\nGood understanding of identity and access management, SaaS administration, endpoint security, and IT service management\nStrong hands-on experience administering Google Workspace, Kandji, Jamp cloud, Slack, Zoom\nStrong macOS administration skills and working knowledge.\nExperience working with multiple stakeholders in a large organization.\nExperience with monitoring and control systems.\nAdvantage:\nExperience with cloud platforms like AWS and GCP.\nExperience with AI automation, APIs, scripting.\nSupporting a growing technology company and working with ISO 27001, SOC 2, or similar frameworks.\nGood understanding of ITSM platforms.\nAdvanced enterprise network management and configuration (Wi-Fi & Ethernet, Corp & Guest, VLANs, APs, Switches, Firewalls)\n#LI-TL1 #LI-Hybrid","description_format":"text","description_chars":2738,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Israel","iso":"IL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Fraud Detection","Identity Management"],"lifecycle":[{"event":"open","at":"2026-09-22T10:21:03Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.758,"p_room":0.44,"age_days":154,"expected_fill_days":128,"reasons":["conf:0","urgency","win:tail","crowd:"],"computed_at":"2026-10-05T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/transmit-security-it-manager","json_url":"https://alion.io/job/transmit-security-it-manager.json","meta":{"generated_at":"2026-10-06T00:55:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1256,"day_limit":5000,"remaining_today":3744,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49154},"rest":"https://alion.io/mcp/rest/get_company?id=49154"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransmit-security-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransmit-security-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransmit-security-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transmit-security-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransmit-security-it-manager"}]}