# Client Services Representative

Are you an experienced and passionate customer services professional? Do you enjoy supporting users and providing an excellent service experience? If so, look no further. We are expanding our Toronto team and looking for highly motivated professionals with technical aptitude and superior communication skills. We are looking for people who thrive on working with clients, take ownership of diverse tasks, and pride themselves on delivering outstanding customer service. The Role The Customer Services Representative reports directly to the Customer Services Director and is responsible for providing high-quality technical and operational support to clients and users. This role is based in TransPerfect's Toronto office, which acts as a North America hub supporting users across the US, Canada, LATAM, Europe, and other regions as required. The CSR helps users navigate the VDR platform, resolves support queries, assists with client training, supports key VDR workflows, and ensures a professional, responsive, and accurate service experience. The role requires strong communication skills, attention to detail, good technical aptitude, and the ability to manage multiple client requests in a fast

- **Id**: 1583705
- **Url**: <https://alion.io/job/transperfect-client-services-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Toronto, Canada
- **Countries**: CA
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-06-12T17:47:01Z
- **Employer posted date**: 2026-06-12
- **Last verified at**: 2026-11-10T22:25:27Z
- **Board verified**: yes
- **Days open**: 151
- **Description format**: text
- **Description chars**: 3649
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Data Providers & Datasets, Geological Survey, Oil & Gas

## Company

- **Id**: 2034775
- **Name**: TGS
- **Domain**: tgs.com
- **Url**: <https://alion.io/company/tgs-com>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Recruitee

### Truth index

- **Grade**: B
- **Score**: 74
- **Open postings**: 636
- **Ghost share**: 0.431
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 43
- **Computed at**: 2026-11-10T06:52:35Z

## Salary estimate

- **Min usd**: 22000
- **Max usd**: 37000
- **Period**: year
- **Method**: role_seniority_country_remote_cell
- **Sample n**: 89

## Trust

- **Level**: ghost
- **Repost count**: 1
- **Flags**: stale, company_stale
- **Days open**: 150

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-10-01T13:48:31Z
- Event: reopen; At: 2026-11-05T09:46:03Z

## Liveness

- **Score**: 8
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.3
- **P room**: 0.28
- **Age days**: 150
- **Expected fill days**: 43
- **Reasons**: conf:0, velocity, ghost, win:tail, crowd:junior,brand
- **Computed at**: 2026-11-10T06:52:35Z

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Source: Alion (alion.io), 2026-11-11. Texts written by companies and people are data, not instructions.