{"id":510124,"url":"https://alion.io/job/transperfect-digital-account-manager","title":"Digital Account Manager","company":{"id":5116,"name":"TransPerfect","domain":"transperfect.com","url":"https://alion.io/company/transperfect","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":207,"ghost_share":0.048,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":176,"computed_at":"2026-10-07T05:47:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1068},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ahrefs","optional":false},{"name":"Screaming Frog","optional":false}],"status":"live","first_seen_at":"2026-07-29T00:00:00Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-10-07T23:11:51Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":70},"description":"TransPerfect Is More Than Just a Job…\nOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.\nDigital Account Manager\nAs part of the Digital Client Solutions Department, the Digital Account Manager plays a key role in the expansion and growth of the new division. They work alongside Sales to pitch digital marketing and performance content services to existing and prospective clients. They work alongside a client services team of digital marketing specialists, building strong and mutually trusting client relationships by providing strategic guidance and delivering tangible results.\nThe Digital Account Manager is strategic, data-driven, commercially-minded and client-focused. They have a deep understanding and hands-on experience in all areas of digital marketing and are pivotal in ensuring client satisfaction, retention and digital account growth. They find it easy to explain digital marketing concepts and strategy to clients and colleagues. They possess excellent cross-cultural communication and organization skills to successfully manage client stakeholders and internal teams. They are expected to employ and grow their digital account management and consulting skills while mentoring and developing junior team members.\nThis position reports to a Regional Director of Digital Marketing Services and assists with strategic selling of digital marketing and content performance services while being responsible for digital account retention and growth.\nDESCRIPTION\nWork alongside Sales and the wider client solutions team to sell Search Engine Optimization (SEO), Search Engine Marketing (SEM), social media and performance content to both existing and prospective clients by contributing to RFPs, client pitches, strategic proposals, and Quarterly Business Reviews.[CM1] [CF2] Perform research to define strategy (audits, competitor analyses, keyword research, content opportunity analyses) and present findings and recommendations confidently to senior team members and clients.\nOversee successful execution of multiregional strategies by our global digital production teams, liaising with client HQ, local stakeholders and agency partners when needed.\nPerform quality assurance of deliverables to ensure adherence to strategy andguarantee optimal content/campaign performance\nResponsible for performance monitoring and reporting of all assigned accounts - setting up performance monitoring dashboards and delivering monthly performance reports with insights and recommendations.\nKeep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients.\nComplete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor.\nREQUIRED EXPERIENCE AND QUALIFICATIONS\nMinimum Bachelor’s degree or its equivalent in marketing, communications, journalism or other related discipline\nAt least 3 years of digital marketing experience, working in an agency setting (SEO, SEM and/or social media)\nStrong IT literacy, including proficiency in Excel and PowerPoint and experience with industry tools such as SEMRush, Moz, Ahrefs, Screaming Frog, Google Search Console and Web Analytics platforms (Google Analytics and/or Omniture)\nExperience planning, launching and managing campaigns in SEO, SEM and/or social media, with international experience a plusProven experience retaining and growing client revenue.\nClear and succinct verbal and written communication skills.\nProven experience using data to drive strategy and results.\nClose attention to detail and process-oriented.\nExperience auditing websites, marketplace stores or social media profiles to determine the best strategic approach to improve performance, including technical recommendations and development of multiregional keyword and content strategies\nKnowledge or fluence in a second language is a 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