{"id":2928909,"url":"https://alion.io/job/transperfect-games-commercial-process-consultant","title":"Commercial Process Consultant","company":{"id":2066542,"name":"TransPerfect Games","domain":"transperfectgames.com","url":"https://alion.io/company/transperfectgames","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":362,"ghost_share":0.334,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":["DE","FR","AT","BE","BG","HR","CY","CZ","DK","FI","HU","IE","IT","NL","PL","RO","ES","SE","EE","GR","LV","LT","LU","MT","PT","SK","SI"],"hiring_countries_total":27,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":48000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"BPMN","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Veeva","optional":false}],"status":"live","first_seen_at":"2026-10-07T20:55:09Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-24T20:52:41Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":16},"description":"Engagement\nRemote: EU or US East Coast\n\nDuration: November-March\n\nAllocation: Approximately 3 days/week\n\nTotal: Approximately 54 days\n\nWe are looking for an experienced Commercial Process Consultant to support a global pharmaceutical transformation from Salesforce-based Veeva CRM to Vault CRM. The consultant will translate commercial and field-user needs into consistent global processes, requirements, and business-ready solutions.\nKey Responsibilities\nLead commercial process analysis and engage with global and local market stakeholders.\n\nFacilitate workshops, gather requirements, challenge local variations, and document agreed exceptions.\n\nDevelop process maps, process narratives, business rules, requirements, and acceptance criteria.\n\nSupport the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts.\n\nReview solution demonstrations and clarify requirements with project and platform teams.\n\nMaintain decisions, dependencies, exceptions, and requirements traceability.\n\nSupport business testing and prepare relevant handover documentation.\n\nRequirements\n5+ years of experience in business analysis or process consulting.\n\n3+ years of experience in pharmaceutical commercial operations or customer engagement.\n\n2+ years of hands-on experience with Salesforce-based Veeva CRM processes.\n\nExperience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project.\n\nExperience working across multiple markets and directly with field users and global process owners.\n\nStrong experience in process mapping, requirements management, and acceptance-criteria development.\n\nKnowledge of segmentation, targeting, call planning/reporting, customer follow-up, consent, and access dependencies.\n\nExperience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus.\n\nGerman or French is a 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