{"id":1583618,"url":"https://alion.io/job/transperfect-games-qa-manager-game-testing-cdmx","title":"QA Manager - Game Testing (CDMX)","company":{"id":2066542,"name":"TransPerfect Games","domain":"transperfectgames.com","url":"https://alion.io/company/transperfectgames","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":78,"open_postings":552,"ghost_share":0.362,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-03T05:45:00Z"}},"role":"QA","role_family":"QA","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Docs","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-23T20:32:29Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-10-04T02:48:41Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":71},"description":"The QA Manager is highly experienced in managing Testing teams within the game industry. Their main role will be dedicated to ensuring the successful project execution. They will be responsible for setting up, training, and managing the QA Testing Production team. The QA Manager will provide support to the Sales team helping their clients and supporting developing of new business. They play a crucial role in managing the QA team, setting strategic goals, and maintaining effective communication with customers.\nDESCRIPTION\nProvide leadership and direction to the QA team, ensuring alignment with customer expectations, industry standards, and best practices.\n\nSet goals, define strategies, and establish quality assurance processes to achieve desired outcomes.\n\nCoordinate with project managers, development teams, and customers to understand project requirements and establish appropriate testing plans.\n\nMonitor the progress of multiple projects, ensuring adherence to timelines, quality standards, and contractual obligations.\n\nCreate, modify, and adjust structural systems within groups strategically to benefit the business, ensure client satisfaction, and utilize personnel in the best possible ways.\n\nOversee the selection, training, and development of QA staff, ensuring the team has the necessary skills and knowledge to perform their duties effectively.\n\nEstablish and maintain strong relationships with customers, acting as the primary point of contact for escalated issues, feedback, and reporting.\n\nContinuously assess and improve the QA department's performance, identifying opportunities for process enhancements and efficiency gains.\n\nStay updated with industry trends, emerging technologies, and QA best practices to drive innovation and maintain a competitive edge.\n\nConsult with Sales team members on a regular basis to solicit and implement feedback, and institute plans to gain new business, and develop and safeguard existing business.\n\nMonitor internal/external costs and engage in cost-saving initiatives.\n\nAchieve and maintain gross margin, revenue, and profitability goals for the dedicated groups and projects.\n\nComplete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor.\n\nREQUIRED SKILLS\nExcellent written and oral communication skills (especially in the English language)\n\nExcellent interpersonal, leadership, and organizational skills\n\nStrong ability to multitask, prioritize, and work independently with minimal supervision\n\nWilling to take on a flexible schedule and adapt to a team-focused mentality\n\nAbility to maintain professionalism in all situations, especially under tight deadlines\n\nCustomer oriented attitude\n\nREQUIRED EXPERIENCE AND QUALIFICATIONS\nSubstantial experience within the Quality Assurance Testing in video game industry (10+ years)\n\nPrior QA experience in management capacity (5+ years)\n\nProven experience with bug tracking systems like ADO, JIRA, Bugzilla, etc.\n\nPrevious experience within a similar leadership role (3+ year)\n\nProven experience with Microsoft and Google platforms (MS Office, Google Docs, etc.)\n\nProficiency with project management and version control software tools\n\nDESIRED SKILLS AND EXPERIENCE\nPassion for the video games and translation industries\n\nKnowledge of prior and current gen consoles, and PC\n\nUnderstanding of digital technologies (mobile, tablets, browser tools, etc.)\n\nExperience with testing tools and automation frameworks\n\nKnowledge of scripting and basic coding\n\nIn order to apply, please submit your CV in English","description_format":"text","description_chars":3556,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Game Development","Design & Creative","Sales & Marketing"],"lifecycle":[{"event":"open","at":"2026-10-01T13:48:31Z"}],"visa":[],"liveness":{"score":31,"band":"fade","label":"Fading","p_open":1,"p_active":0.695,"p_room":0.44,"age_days":71,"expected_fill_days":50,"reasons":["conf:19","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/transperfect-games-qa-manager-game-testing-cdmx","json_url":"https://alion.io/job/transperfect-games-qa-manager-game-testing-cdmx.json","meta":{"generated_at":"2026-10-04T03:14:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4891,"day_limit":5000,"remaining_today":109,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}