{"id":1583653,"url":"https://alion.io/job/transperfect-games-technology-service-engineer-ba","title":"Technology Service Engineer (BA)","company":{"id":2066542,"name":"TransPerfect Games","domain":"transperfectgames.com","url":"https://alion.io/company/transperfectgames","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":74,"open_postings":553,"ghost_share":0.439,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":80000,"period":"year","method":null,"sample_n":9274},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-07-10T21:04:02Z","employer_posted_date":"2026-07-10","last_verified_at":"2026-10-04T23:23:05Z","board_verified":true,"closed_at":null,"days_open":86,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":85},"description":"Who We Are\nThe GlobalLink Technology Services Engineering team provides TransPerfect’s customers and internal teams with\nexcellent technical assistance on the GlobalLink suite of products.\nWhat You Will Be Doing\nBuild advanced understanding of GlobalLink technologies\n\nMonitor and respond to user queries via the ticketing system\n\nTroubleshoot technical issues related to GlobalLink products\n\nManage and generate licenses for some GlobalLink applications\n\nWork in collaboration with our development team and product owners reporting bugs and tracking issues in the ticketing platform\n\nDocument issues internally for future reference using existing templates\n\nPost and maintain information related to GlobalLink, customer requirements, or support procedures on the Intranet\n\nTrain and guide less experienced colleagues on GlobalLink and other applications\n\nAssist in creating training materials for new and existing software and procedures\n\nComplete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor\n\nRequirements\nRequired skills and experience\nExcellent oral and written communication skills in English\n\nAbility to promptly answer support-related email, phone calls and other electronic communications\n\nExcellent skills with Windows\n\nInterpersonal skills, enjoys working with people and being part of a team\n\nAbility to follow procedures to meet deadlines\n\nSelf-motivated, detail-oriented and organized\n\nAbility to self-learn new technologies and skills based on documentation, eLearning, and simulated test scenarios\n\nBachelor´s Degree in Computer Sciences or equivalent professional experience in a similar position\n\nExperience in technical support and bug reporting tools, identifying, documenting and tracking support issues and defects\n\nIn order to apply, please submit your CV in English","description_format":"text","description_chars":1840,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Design & Creative","Sales & Marketing"],"lifecycle":[{"event":"open","at":"2026-10-01T13:48:31Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.377,"p_room":0.36,"age_days":85,"expected_fill_days":43,"reasons":["conf:0","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/transperfect-games-technology-service-engineer-ba","json_url":"https://alion.io/job/transperfect-games-technology-service-engineer-ba.json","meta":{"generated_at":"2026-10-05T00:43:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":908,"day_limit":5000,"remaining_today":4092,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}