{"id":104301,"url":"https://alion.io/job/transperfect-litigation-support-analyst-hosting","title":"Litigation Support Analyst, Hosting","company":{"id":5116,"name":"TransPerfect","domain":"transperfect.com","url":"https://alion.io/company/transperfect","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":208,"ghost_share":0.053,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":176,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":156000,"period":"year","method":"role_country_seniority_unknown","sample_n":1856},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"OCR","optional":false},{"name":"Microsoft Office","optional":true},{"name":"SQL","optional":true},{"name":"Visual Basic","optional":true}],"status":"live","first_seen_at":"2025-09-15T00:00:00Z","employer_posted_date":"2025-09-15","last_verified_at":"2026-10-17T04:32:46Z","board_verified":true,"closed_at":null,"days_open":397,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":397},"description":"TransPerfect Is More Than Just a Job…\nOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.\nWho We Are:\nTransPerfect Legal Solutions (TLS) empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. TLS delivers software and service solutions to every Am Law 200 and Global 100 firm, and the majority of Fortune 500 corporate legal departments.\nWhat You Will Be Doing:\nProvide technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.\nCommunicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.\nTroubleshoot any tech-related issues; both internally and externally.\nBe available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs.\nHandle multiple projects and jobs to ensure deadlines are met.\nEnsure smooth transition of work between day and evening shifts.\nDevelop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.\nEnsure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.\nPerform other tech-based special projects or duties when required.\nWork with Relativity and LAW to execute document productions, including bates stamping, creating load files and performing OCR\nCreate custom event handlers and Relativity Scripts to improve workflow\nWho We Are Looking For:\nBachelor’s Degree in related field, such as computer sciences or information management-technology, a strong technical background is helpful.\nKnowledge of MS Office applications required.\nAbility to convey technical processes and terminology into easy to understand language.\nStrong organizational skills.\nExcellent customer service skills.\nStrong written and oral communication skills.\nAvailable to work overtime, including evenings and weekends as needed.\nAvailable by phone or email when out of the office as needed.\nAbility to work well under pressure and meet tight deadlines.\nPositive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.\nDESIRED SKILLS AND EXPERIENCE:\nExperience in litigation technology/vendor side preferred.\nKnowledge of SQL and/or Visual Basic.\nExperience with LAW PreDiscovery or IPRO is a major plus.\nExperience with Concordance and Summation is a plus.\nExperience administrating Relativity.\nWhere Your Career Is Going:\nAt TransPerfect, there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If you’re ready to join a growing company and jumpstart your career, we want to hear from you! All departments offer career growth and development that can combine your skills, interest, and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.\nEnd your job search and find your career at TransPerfect #careersNOTjobs.\nWhy TransPerfect:\nFor more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.\nWe also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. 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