{"id":2951264,"url":"https://alion.io/job/transunion-ae-ii-client-success-representative","title":"AE II Client Success Representative","company":{"id":3960,"name":"TransUnion","domain":"transunion.com","url":"https://alion.io/company/transunion","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":28,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miguel Hidalgo, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":56000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1081},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-20T20:06:20Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T23:15:10Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"TransUnion's Job Applicant Privacy Notice\nTeam Overview\nThe Client Success team is responsible for supporting strategic account management and ensuring operational excellence across commercial activities. The team works closely with Sales and cross-functional partners to optimize processes, enhance the customer experience, and drive digital transformation and automation initiatives.\n\nRole Overview And Core Responsibilities\nSupport strategic account management activities and build strong relationships with key clients.\nCoordinate Sales Support activities to contribute to the achievement of commercial objectives.\nIdentify and execute opportunities to improve, standardize, and optimize commercial processes.\nDrive automation and digitalization initiatives to enhance operational efficiency.\nCoordinate internal resources to ensure the fulfillment of client commitments.\nSupport client retention, growth, and satisfaction initiatives.\nLead and coordinate strategic projects related to commercial operations and client management.\nManage project timelines, risks, dependencies, and communication with key stakeholders.\nPrepare tracking reports and updates on strategic initiatives and commercial performance.\nFoster collaboration across teams to ensure the effective execution of projects and business objectives.\nRequired Knowledge And Experiences\nBachelor’s degree in Business Administration, Industrial Engineering, Economics, Information Systems, Data Analytics, Project Management, or a related field.\n6+ years of experience in Account Management, Client Success, Sales Operations, Business Operations, Commercial Support, or Project Management.\nExperience within the financial services industry.\nExperience leading cross-functional projects and initiatives.\nAdvanced English proficiency.\nRequired Technical Skills\nKnowledge of Sales Operations, Account Management, and commercial support processes.\nExperience with CRM platforms and Business Intelligence tools.\nKnowledge of process automation, digital transformation, and Artificial Intelligence solutions.\nExperience using Power BI, Power Automate, Microsoft Copilot, Dynamics 365, Salesforce, or similar tools.\nAbility to analyze data and generate actionable business insights\nPreferred Skills\nStrategic thinking and results orientation.\nProject and program management.\nStakeholder management.\nStrong communication and cross-functional influencing skills.\nAdaptability, continuous improvement, and change management.\n#LI-JV1\nTransUnion Overview:\nAt TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.\nBe a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.\nTransUnion Job Title\nAE II, Account Dev - Direct Sales","description_format":"text","description_chars":3323,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Credit Bureaus & Rating Agencies"],"lifecycle":[{"event":"open","at":"2026-10-20T20:06:20Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/transunion-ae-ii-client-success-representative","json_url":"https://alion.io/job/transunion-ae-ii-client-success-representative.json","meta":{"generated_at":"2026-10-22T02:04:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3960},"rest":"https://alion.io/mcp/rest/get_company?id=3960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransunion-ae-ii-client-success-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransunion-ae-ii-client-success-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransunion-ae-ii-client-success-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transunion-ae-ii-client-success-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransunion-ae-ii-client-success-representative"}]}