HR Analyst

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Team Overview

Role Overview And Core Responsibilities

• Deliver a seamless employee experience with a primary focus on onboarding, HR operations, data accuracy, compliance, and process excellence.
• Coordinate end-to-end onboarding activities from offer acceptance through the employee’s start date, ensuring required steps are completed accurately, on time, and in accordance with applicable requirements.
• Manage pre-employment activities, including background checks, onboarding documentation, employment requirements, and coordination with external vendors, escalating delays or exceptions when appropriate.
• Partner with recruiters, HR Business Partners, employees, and other stakeholders to support the timely completion of onboarding and employee lifecycle transactions.
• Serve as a primary point of contact for new hires by providing clear guidance and coordinating the resolution of onboarding questions or issues.
• Process HR administration and employee lifecycle transactions while protecting confidential information, maintaining accurate employee records, and applying local employment requirements, company policies, and global HR standards.
• Maintain process documentation, standard operating procedures, job aids, and knowledge articles to ensure operational guidance remains accurate and accessible.
• Collaborate with regional and global HR Operations teams to standardize processes, reduce unnecessary steps, and improve the employee experience.
• Monitor process quality, identify service-delivery or data-integrity risks, and recommend practical improvements that strengthen accuracy, compliance, and efficiency.
• Compiling documents for printing new hire files.
• Taking photos of employees on their first day. Adding them to the digital file, welcome packet, and the security department’s physical folder.
• Conducting welcome sessions for new hires.
• Collecting documents from new hires: physical photos, offer letter, privacy documents, and the “no Infonavit” and “no Infonacot” letters for handwritten signatures and inclusion in both the digital and physical files.
• Activating and issuing Santander cards and grocery vouchers to new employees, as well as renewing and replacing lost cards

Required Knowledge And Experiences

• A bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent professional experience supporting HR operations.
• 1-2 years of experience in HR Operations, HR Administration, Employee Services, Shared Services, or a comparable operational environment, including experience processing employee lifecycle transactions.
• Professional fluency in English and Spanish, written and verbal, to support employees and stakeholders across Mexico and global teams.
• Experience supporting onboarding or pre-employment activities, including maintaining accurate documentation, following up on pending items, and handling confidential information in accordance with established procedures.
• Experience working with stakeholders across countries, cultures, organizational levels, or time zones to resolve operational issues and complete HR processes.

Required Technical Skills

• Experience using a Human Resources Information System (HRIS) to process or maintain employee lifecycle information while supporting data accuracy and confidentiality.
• Working knowledge of Microsoft Excel for reviewing and maintaining operational information and tracking process completion.
• Experience using Microsoft Outlook and Microsoft Teams to coordinate onboarding activities and communicate with employees and cross-functional partners.

We’re Also Looking for the Preferred Skills Below

Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Experience using Workday to process employee data or HR transactions.
• Experience working in a global or multinational organization.
• Experience creating or maintaining standard operating procedures, job aids, or HR knowledge articles.
• Experience reviewing workflows and recommending changes that improve process efficiency, quality, or the employee experience.
• Experience coordinating HR service vendors or supporting vendor issue resolution.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Analyst, HR Operations