{"id":1580385,"url":"https://alion.io/job/transunion-manager-i-global-delivery","title":"Manager I, Global Delivery","company":{"id":3960,"name":"TransUnion","domain":"transunion.com","url":"https://alion.io/company/transunion","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":38,"ghost_share":0.053,"stale_share":0.368,"repost_share":0.132,"time_to_fill_p50_days":24,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India","Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":944},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"closed","first_seen_at":"2026-10-01T12:49:20Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-03T02:07:57Z","board_verified":false,"closed_at":"2026-10-03T02:07:57Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"TransUnion's Job Applicant Privacy Notice\nTeam Overview\nAt TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation - we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.Come be a part of our team - you’ll work with great people, pioneering products and cutting-edge technology.\nAs the Manager of Global Delivery, you will work with multiple groups and have a broad impact on the customer experience, process management & optimization and compliance, as you drive a culture focused on innovation through process improvements, automation, implementing new tools, and developing global standards.\n\nThis is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.\nRole Overview And Core Responsibilities\nA minimum of 10 years of batch process experience, capabilities and industry knowledge to understand customer challenges and to create solutions that deliver tangible results.\nExperience in managing a large team of system designers, coders, analysts or solution consultants.\nWorks well in a team setting fostering collaboration and working towards consensus.\nSkilled in delivering high-quality output ‘On-time’ in a fast-paced environment with competing priorities.\nAbility to explain complex technical and analytical concepts across any audience.\nAbility to identify and troubleshoot processing issues and understand how strategic goal measurements impact department level goals. \nDemonstrate the ability to identify opportunities to optimize performance.\nAccountable for the performance, growth and results of the team and owns the employee life cycle. (i.e. hiring, evaluating talent, coaching, performance management, retention, etc.)\nAct as the liaison between various business units to implement custom solutions and to ensure implementations are successful, on-time, and within budget.\nPresent solutions to senior management team and clients/prospects to generate value add campaigns and drive revenue through development of new batch solutions.\nEducate and influence internal partners on best-practice approaches gleaned from current and previous experiences.\nInterface with a variety of groups in order to perform required tasks, create high level design, development and implementation\nRepresents the business unit to define requirements and business cases for technology developments.\nOversee Modernization initiatives and support in migration journey\nRequired Knowledge And Experiences\nPeople Management\nEstablish team goals and provide directions for accomplishing the same\nResponsibility for direct reports (1:1s, coaching, reviews, comp, etc.)\nDevelop “top 2 / bottom 2” plan for directs\nFoster team culture (regular team meetings, outings, collaboration, etc)\nBusiness Management\nResponsible for the assignment & quality delivery of all orders within the purview of assigned area\nActive participation in the Batch leadership responsibilities & duties as assigned\nFostering of Enterprise relationships directly related to assigned area\nExecution\nSuperior ability to manage & troubleshoot orders for assigned area & across Global Delivery\nDeep understanding of our processes, capabilities & data\nBatch Solutions Improvement\nLead & drive initiative that demonstrably improves efficiency or revenue across the Global Delivery team\nSecure buy-in and agreement from peers and Batch leadership\nActive and strong participation in Batch Leadership Responsibility\nDirect responsibility for key function of leadership team such as metrics, compliance process, or owner of key Batch responsibility as assigned\nMentorship and Guidance\nVisible & present leader who actively mentors or develops key relationships with associates in Batch or across TU & provides guidance / coaching\nTraining & Grooming team members in product & process aspects\nExpectation\nSupport in US hours based on business requirements\nGood knowledge of SQL, Python\nExperience in handling large migration programs\nTransUnion Overview:\nAt TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.\nBe a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.\nTransUnion Job Title\nManager I, Implementation Analysis","description_format":"text","description_chars":5035,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Credit Bureaus & Rating Agencies"],"lifecycle":[{"event":"open","at":"2026-10-01T12:49:20Z"},{"event":"close","at":"2026-10-03T02:07:57Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/transunion-manager-i-global-delivery","json_url":"https://alion.io/job/transunion-manager-i-global-delivery.json","meta":{"generated_at":"2026-10-12T06:39:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10668,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3960},"rest":"https://alion.io/mcp/rest/get_company?id=3960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransunion-manager-i-global-delivery"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransunion-manager-i-global-delivery"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransunion-manager-i-global-delivery"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transunion-manager-i-global-delivery\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransunion-manager-i-global-delivery"}]}