Product Manager – Decisioning

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Team Overview

This role reports to the Sr Director, Product Management and provides an excellent opportunity to develop skills in product strategy, partner management, customer engagement, and decisioning solutions. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Support the development and execution of product strategies and roadmaps for decisioning products, partners, and services.

• Contribute to product discovery, proposition development, and business case creation for new enhancements and opportunities.

• Gather and analyse customer, partner, market, and competitor insights to identify opportunities for innovation and product improvement.

• Support the prioritisation and delivery of product initiatives, balancing customer needs, commercial objectives, business strategy, and technical considerations.

• Monitor product performance, including revenue, customer adoption, feature utilisation, retention, customer satisfaction, and churn.

• Build and maintain strong relationships with strategic partners and support roadmap alignment, governance activities, and issue resolution.

• Coordinate with internal and external stakeholders to support successful product delivery, implementation, and optimisation.

• Manage risks, dependencies, and issues impacting partner, product, or customer success.

• Support partner enablement through product training, communications, and go-to-market activities.

• Ensure products comply with governance standards, regulatory requirements, and quality frameworks while contributing to improvements in customer satisfaction and Net Promoter Score (NPS).

Required Knowledge And Experiences

• Degree-level education or equivalent experience.

• Strong analytical, strategic thinking, and problem-solving skills, with the ability to prioritise competing demands.

• Commercial awareness with experience supporting performance against revenue, forecasting, and budget objectives.

• Understanding of market trends, customer needs, and emerging technologies, with an interest in innovation.

• Strong communication, stakeholder management, planning, and project management skills, with the ability to influence senior internal and external stakeholders.

What’s in it for you?

At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days annual leave and bank holidays (increasing with service)
• Global paid wellness days off and a bonus day off to celebrate your birthday
• A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
• Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion - a place to grow:

If there’s something on the list of essential or desirable skills that you can’t quite tick off, don’t let that stop you from applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together.

Flexibility at TU:

We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting [email protected].

Interview & Hiring Process:

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview, your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL, our talent team will contact you directly should we require any assistance.

Find out more about Life At TU UK:

https://twitter.com/TransUnionUK

https://www.linkedin.com/company/transunion/life/

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Advisor, Product Management