{"id":2052999,"url":"https://alion.io/job/transunion-site-reliability-observability-engineer-sre","title":"Site Reliability & Observability Engineer (SRE)","company":{"id":3960,"name":"TransUnion","domain":"transunion.com","url":"https://alion.io/company/transunion","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":39,"ghost_share":0.051,"stale_share":0.359,"repost_share":0.128,"time_to_fill_p50_days":21,"computed_at":"2026-10-12T06:55:09Z"}},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Miguel Hidalgo, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apache Kafka","optional":false},{"name":"Cassandra","optional":false},{"name":"CI/CD","optional":false},{"name":"Kubernetes","optional":false},{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-10-07T22:24:16Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T13:15:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"TransUnion's Job Applicant Privacy Notice\nTeam Overview\nThe Reliability Engineering team ensures the stability, availability, and performance of Buró de Crédito’s mission-critical platforms and El equipo de Reliability Engineering es responsable de garantizar la estabilidad, disponibilidad y desempeño de las plataformas y servicios críticos para el negocio de Buró de Crédito. Mediante prácticas de observabilidad, automatización y gestión de incidentes, impulsa la excelencia operativa y la mejora continua en entornos de misión crítica. El equipo colabora estrechamente con las áreas de Infraestructura, Desarrollo, Bases de Datos y Seguridad para mantener sistemas resilientes y escalables. Este rol reporta al líder del equipo de Reliability Engineering.\n\nThis job is assigned as On-Site Essential and requires in- person work at an assigned TU office location as a condition of employment.Role Overview And Core Responsibilities\nEl Site Reliability & Observability Engineer (SRE) es responsable de garantizar la confiabilidad, estabilidad y disponibilidad de servicios críticos mediante la adopción de mejores prácticas de Site Reliability Engineering. Este rol impulsa la excelencia operativa a través de observabilidad, automatización y mejora continua, reduciendo riesgos operativos y fortaleciendo la resiliencia de la plataforma.\nGarantizar la confiabilidad, estabilidad y disponibilidad de servicios de misión crítica mediante prácticas de Site Reliability Engineering (SRE).\nOperar y evolucionar continuamente la plataforma de observabilidad, incluyendo métricas, registros, trazas distribuidas y capacidades de alertamiento.\nMonitorear proactivamente sistemas críticos y responder a incidentes operativos para minimizar interrupciones y el impacto al negocio.\nLiderar actividades de respuesta ante incidentes mayores, coordinando esfuerzos de recuperación y comunicación con las partes interesadas.\nEjecutar análisis de causa raíz (RCA) y facilitar revisiones posteriores a incidentes para prevenir recurrencias y fortalecer la resiliencia operativa.\nDefinir, medir y optimizar Service Level Indicators (SLIs), Service Level Objectives (SLOs) y presupuestos de error (Error Budgets).\nAutomatizar procesos operativos y reducir actividades manuales mediante scripting, automatización de infraestructura y prácticas de ingeniería de plataformas.\nBrindar soporte y resolución de problemas en entornos distribuidos que incluyen Apache Cassandra, Apache Kafka, Kubernetes, bases de datos relacionales y plataformas NoSQL.\nColaborar con equipos de desarrollo e infraestructura para mejorar la confiabilidad de despliegues, preparación operativa y desempeño general de la plataforma.\nRequired Knowledge And Experiences\nLicenciatura en Ciencias de la Computación, Ingeniería en Sistemas, Telecomunicaciones o disciplina técnica relacionada, o experiencia equivalente demostrable.\nExperiencia comprobada en Site Reliability Engineering (SRE), Operaciones de Producción, Platform Engineering, Infrastructure Engineering o funciones enfocadas en confiabilidad.\nConocimiento sólido de sistemas distribuidos, observabilidad, gestión de incidentes y metodologías avanzadas de resolución de problemas en entornos críticos.\nExperiencia liderando incidentes mayores, procesos de análisis de causa raíz, restauración de servicios e iniciativas de excelencia operativa.\nConocimiento de marcos de confiabilidad, incluyendo SLOs, SLIs, Error Budgets, mejora continua y mejores prácticas de gestión de servicios.\nHabilidades técnicas requeridas\nAdministración y soporte de plataformas Kubernetes en entornos empresariales.\nExperiencia con Apache Cassandra y Apache Kafka en arquitecturas distribuidas.\nConocimiento de herramientas de observabilidad para monitoreo, registros, trazabilidad y alertamiento.\nCapacidad para automatizar tareas operativas mediante scripting e infraestructura como código (IaC).\nExperiencia con bases de datos relacionales y tecnologías NoSQL en ambientes de alta disponibilidad.\nHabilidades Deseadas: También se buscan las siguientes habilidades. Ya sea que se dominen o estén en desarrollo, se apoya el crecimiento profesional en:\nExperiencia en ingeniería de plataformas y modernización de operaciones tecnológicas.\nConocimiento de prácticas DevOps y procesos CI/CD.\nExperiencia en optimización de rendimiento y escalabilidad de plataformas empresariales.\nHabilidades para impulsar iniciativas de mejora continua y eficiencia operativa.\nCapacidad de colaboración efectiva con equipos multidisciplinarios en entornos complejos y dinámicos.\n#LI-GL1,#LI-Hybrid\nTransUnion Overview:\nAt TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.\nBe a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.\nTransUnion Job Title\nSr Engineer, Infrastructure Engineering and Provisioning","description_format":"text","description_chars":5438,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Credit Bureaus & Rating Agencies"],"lifecycle":[{"event":"open","at":"2026-10-07T22:24:16Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":4,"expected_fill_days":21,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/transunion-site-reliability-observability-engineer-sre","json_url":"https://alion.io/job/transunion-site-reliability-observability-engineer-sre.json","meta":{"generated_at":"2026-10-12T15:10:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23975,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3960},"rest":"https://alion.io/mcp/rest/get_company?id=3960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransunion-site-reliability-observability-engineer-sre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransunion-site-reliability-observability-engineer-sre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransunion-site-reliability-observability-engineer-sre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transunion-site-reliability-observability-engineer-sre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransunion-site-reliability-observability-engineer-sre"}]}