{"id":193295,"url":"https://alion.io/job/transunion-sr-manager-enterprise-ux-design-architect","title":"Sr. Manager, Enterprise UX Design Architect","company":{"id":3960,"name":"TransUnion","domain":"transunion.com","url":"https://alion.io/company/transunion","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":33,"ghost_share":0.03,"stale_share":0.606,"repost_share":0.091,"time_to_fill_p50_days":24,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Product","role_family":"Product","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heredia, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":118000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1098},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false},{"name":"Machine Learning","optional":true}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-29T10:14:18Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"TransUnion's Job Applicant Privacy Notice\nTeam Overview\nThe OneTru Platform team delivers the unified experience that powers TransUnion’s data, analytics, identity, and decisioning solutions, helping clients make smarter risk, fraud, and marketing decisions. The team drives scalable, user-centered experiences across the enterprise platform while partnering closely with Product, Engineering, Research, and Architecture teams around the globe. This role leads the UX Design practice from the Costa Rica hub, collaborates with teams across the U.S., Costa Rica, and India, and reports to the Sr. Director, Product Management.\n\nThis is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview And Core Responsibilities\nLead the UX Design practice for the OneTru Platform, defining the end-to-end experience architecture that enables intuitive, scalable, and consistent user experiences across multiple products and personas.\nEstablish and govern platform-level workflow structures, task flows, navigation models, interaction patterns, and reusable design frameworks that support enterprise-scale solutions.\nTranslate complex user journeys and operational requirements into scalable workflows and experience models that drive efficiency and business outcomes.\nPartner closely with UX Research to transform user insights, workflow observations, and research findings into actionable experience strategies and design decisions.\nDefine, evolve, and govern shared UX pattern libraries and design systems while collaborating with engineering teams to ensure adoption and implementation consistency.\nLead conceptual design activities including service blueprinting, experience mapping, workflow design, architecture modeling, and interactive prototyping.\nReview and guide detailed wireframes, design specifications, and user interface deliverables to ensure usability, accessibility, consistency, and implementation readiness.\nManage and mentor UX designers across Costa Rica and India, establishing design standards, quality reviews, documentation practices, and critique processes.\nCoordinate design execution across distributed teams and time zones, ensuring efficient delivery, clear communication, and alignment with platform objectives.\nInfluence Product, Engineering, and Architecture leaders by advocating for user-centered design principles and driving alignment around a unified platform experience\nRequired Knowledge And Experiences\n10+ years of experience in UX Design, Interaction Design, Service Design, Experience Architecture, or related disciplines, with a focus on enterprise software platforms and complex workflows.\nDemonstrated expertise designing end-to-end user journeys, workflow architectures, and operational systems that support multiple user personas and business contexts.\nProven ability to translate user research findings into scalable platform-level experience frameworks, workflow models, and design standards.\nExperience leading, mentoring, and developing UX teams while driving design excellence across geographically distributed organizations.\nStrong understanding of human-centered design methodologies, service design principles, design systems, and enterprise product development practices to deliver measurable business and user outcomes.\nRequired Technical Skills\nAdvanced proficiency with Figma and modern UX prototyping tools to create workflows, prototypes, design specifications, and reusable design components.\nExperience creating, scaling, and governing enterprise design systems, UX pattern libraries, and component frameworks.\nStrong knowledge of UX architecture, workflow modeling, service blueprinting, information architecture, and interaction design methodologies.\nAbility to collaborate effectively with engineering teams to deliver implementation-ready designs that align with technical constraints and delivery milestones.\nExperience working within enterprise technology environments involving analytics platforms, data-driven applications, and complex operational systems.\nWe’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:\nExperience supporting AI/ML (Artificial Intelligence/Machine Learning) driven products, workflow automation platforms, or advanced analytics solutions.\nFamiliarity with enterprise SaaS platform design and large-scale digital transformation initiatives.\nExperience facilitating executive-level workshops, design thinking sessions, and cross-functional alignment activities.\nKnowledge of accessibility standards, inclusive design practices, and usability evaluation techniques.\nExperience building and scaling global UX organizations across multiple regions and time zones.\nTransUnion Overview:\nAt TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.\nBe a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.\nTransUnion Job Title\nSr Manager, Product Management","description_format":"text","description_chars":5727,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"},{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fraud Detection","Credit Bureaus & Rating Agencies"],"lifecycle":[{"event":"open","at":"2026-09-03T00:54:07Z"},{"event":"open","at":"2026-09-26T02:57:53Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.449,"p_room":0.28,"age_days":57,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/transunion-sr-manager-enterprise-ux-design-architect","json_url":"https://alion.io/job/transunion-sr-manager-enterprise-ux-design-architect.json","meta":{"generated_at":"2026-10-29T13:32:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20397,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3960},"rest":"https://alion.io/mcp/rest/get_company?id=3960"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftransunion-sr-manager-enterprise-ux-design-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftransunion-sr-manager-enterprise-ux-design-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftransunion-sr-manager-enterprise-ux-design-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transunion-sr-manager-enterprise-ux-design-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftransunion-sr-manager-enterprise-ux-design-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":193295}},{"tool":"search_jobs","arguments":{"company":"transunion.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":193295},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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