{"id":4298910,"url":"https://alion.io/job/transwest-transportation-program-manager","title":"Transportation Program Manager","company":{"id":3863660,"name":"TransWest","domain":"transwestmobility.com","url":"https://alion.io/company/transwestmobility","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T17:00:05Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About TransWest: At TransWest, we design, implement, and manage world-class transportation systems for some of the most recognizable organizations globally. With a relentless focus on reliability, safety, and exceptional client service, we are redefining the way people commute while supporting our clients’ sustainability and operational goals\nAs a Program Manager at TransWest, you'll operate as a trust partner for our commute programs-turning complex data, urban landscapes, and client needs into optimized and elegant commuter solutions.\nYou’ll lead from the middle: connecting the dots between planning and field delivery, helping our most important partners succeed in delivering safe, high-performance mobility options.\nCompensation:\n$90,000 - $140,000 / year\nAnnual performance bonus based on company and individual goals\nBenefits:\nMedical, Dental, Vision & Life Insurance\n401(k) Retirement Plan with Company Match\nPaid Time Off (PTO) accrues in accordance with company policy and may be used for vacation, personal, or sick time. Team Members are eligible to accrue up to 80 hours (10 days) of PTO annually, with increased accrual opportunities based on years of service.\nOne paid personal day annually. 8 hours for full-time Team Members and 4 hours for part-time Team Members.\nHoliday pay for seven Company-Observed Holidays annually\nResponsibilities:\nStrategic Oversight & Planning:\nDesign and continuously improve safe, compliant, and reliable transportation programs that align with client and company goals.\nConduct site investigations and planning analyses to inform customized commute solutions.\nCoordinate with city planners and regulatory agencies to anticipate and resolve service disruptions related to closures or ordinances.\nSupport Business Development by crafting transportation logistics documents for potential and new business proposals.\nFacilitate permitting as required for vehicles, routes, and shuttle stops\nDetermine efficiencies between clients, routes, and vehicles to provide value to TransWest and the Client\nData, Tools and Technology:\nDeploy and maintain Transportation Management Software including rider apps, telemetry systems, and reservation platforms.\nStandardize dashboards and reporting tools to monitor service effectiveness and optimize decision-making.\nAnalyze data from GPS, surveys, OTP metrics, reservations, ridership, and satisfaction to uncover trends and opportunities.\nMonitor live alerts from TripShot and other systems to identify root causes and recommend preventative improvements\nOperational Collaboration:\nPartner with Operations on root cause analysis for trends, creating scalable solutions for resolutions. \nPartner with Operations to design clear, accurate route directions, schedules, and run sheets.\nCommunicate real-time issues and emerging trends with Dispatch to enable rapid service corrections.\nContribute to training, playbook development, and operational excellence across teams.\nClient and Rider Engagement:\nAct as proactive partner to client, actively identifying trends and opportunities\nSupport Program Management in developing rider outreach strategies and commute incentive programs.\nCreate polished and informative shuttle schedules, maps, and marketing collateral to improve ridership and awareness.\nCollaborate on digital media, surveys, and event presence to increase visibility and satisfaction.\nSafety and Culture:\nChampion TransWest’s safety and compliance initiatives across all planning activities.\nEmbrace our entrepreneurial, collaborative, and client-obsessed culture in everything you do.\nBe a great teammate-curious, adaptable, and always raising the bar.\nOther duties as needed by our team.\nRequirements:\n2+ years of experience in Transportation Design, Operations or related work.\nExperience in Program, Project and/or Operational roles is a plus.\nStrong organizational, interpersonal and problem-solving skills.\nProven ability to identify trends, develop strategies and implement solutions to drive results.\nStrong at analyzing and drawing conclusions from data.\nExcellent aptitude for written and verbal communication.\nEntrepreneurial, self-starter attitude.\nStrong independent worker and team player.\nExperience creating PowerPoint presentations is required.\nMust be proficient with Excel, PowerPoint, Word, Outlook.\n·Must have a valid driver’s license and transportation options.\nTransWest Culture: Come join our close-knit team. We enjoy having summer BBQ’s, holiday parties, games, contests and so much more at our bus yards and in the office.\nOur Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.","description_format":"text","description_chars":5206,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Road Transport"],"lifecycle":[{"event":"open","at":"2026-11-14T02:40:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":33,"reasons":["conf:3","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/transwest-transportation-program-manager","json_url":"https://alion.io/job/transwest-transportation-program-manager.json","meta":{"generated_at":"2026-11-14T17:55:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20966,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3863660},"rest":"https://alion.io/mcp/rest/get_company?id=3863660"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftranswest-transportation-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftranswest-transportation-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftranswest-transportation-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transwest-transportation-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftranswest-transportation-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4298910}},{"tool":"search_jobs","arguments":{"company":"transwestmobility.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4298910},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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