{"id":1501985,"url":"https://alion.io/job/transwestern-hostess","title":"Hostess","company":{"id":1962706,"name":"Transwestern","domain":"transwestern.com","url":"https://alion.io/company/transwestern-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":31,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":850},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-25T00:00:00Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-10-07T00:23:20Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Join the team at Hotel Granduca and help create unforgettable experiences in the heart of Houston, Texas. As a luxury boutique hotel and a proud Transwestern Hospitality Group property, Hotel Granduca blends timeless European elegance with warm Texas hospitality.\nWe offer exciting hotel careers and hotel jobs for individuals who are passionate about service, creativity, and excellence. Here, your talent is valued, your growth is supported, and your work makes a meaningful impact-every day.\nIf you’re inspired by exceptional service and a culture rooted in teamwork, professionalism, and pride in delivering memorable guest experiences, we invite you to apply and begin a rewarding career journey with Hotel Granduca.\nPOSITION SUMMARY:\nThe Host is the welcoming face and the orchestrator of guest experience from the moment patrons enter the restaurant until their departure. This role demands a rare blend of poise, efficiency, and genuine warmth, ensuring that each guest feels welcomed. The host’s demeanor sets the tone for the entire dining experience, reflecting the restaurant's standards of excellence and hospitality.\nKey responsibilities include managing reservations, planning seating to maintain the flow of the dining room, rotating sections to optimize the dining experience and assisting with table arranging as needed. This position requires a strong “client first”, foodservice background and a commitment to maintaining the high standards of the hotel.\nPOSITION ESSENTIAL FUNCTIONS\nThe environment can be fast-paced, especially during peak dining hours, requiring the host to multitask efficiently while maintaining an air of calm and elegance. The host may need to stand for extended periods and must be prepared to move throughout the dining room as necessary.\n\nWelcome each guest making them feel special from the outset.\n\nSkillfully handle phone, online, and in-person reservations, using reservation management software to optimize table assignments and maximize dining room efficiency while honoring guest requests and preferences. Anticipate special occasions or VIP guests and coordinate with management and staff to ensure exceptional service.\n\nCarefully plan and execute the seating of guests, balancing the needs for timely turnover with the comfort and enjoyment of customers. Communicate effectively with servers and management regarding table statuses, pacing, and special requirements.\n\nWhen the dining room is full, manage the waitlist diplomatically, accurately estimate wait times, and update guests regularly. Offer refreshments or suggest bar seating as appropriate, ensuring guests remain comfortable and engaged while they wait.\n\nProactively accommodate guests with special needs, dietary restrictions, or accessibility requirements. Ensure the dining room is arranged to provide a safe, comfortable environment for all, including families, large parties, and guests with mobility challenges.\n\nMonitor lighting, music, temperature, and cleanliness in the entryway and dining room. Work with management to maintain an ambiance that reflects the restaurant’s brand and enhances the overall guest experience.\n\nWorking with the Food & Beverage Manager, assist in the planning and execution of private dining events, special occasions, or holiday services. Work closely with event coordinators, management, and culinary staff to ensure smooth logistics and impeccable guest service.\n\nAddress guest concerns or complaints with diplomacy, empathy, and efficiency. Empowered to resolve issues promptly or elevate to management as necessary, the host ensures every guest leaves with a positive impression.\n\nWork collaboratively and communicate with all restaurant staff to ensure a seamless flow between front and back of house operations.\n\nParticipate in pre-service meetings and briefings.\n\nMay require shift work, overtime and/or on call duties. See under “Other.”\n\nOther duties as assigned.\n\nPOSITION REQUIREMENTS\nHigh school diploma or general education degree (GED).\n\nAll employees handling food must obtain a valid Food Handler Certification within 60 days of hire. Employees serving alcohol must obtain TABC certification prior to performing alcohol-service duties.\n\n1-2 years of experience in hotel, country club or fine dining environment.\n\nFamiliarity with reservation management systems (i.e., Toast, Open Table, etc.)\n\nAdjust to changing demands, rushes, or unique challenges throughout the day.\n\nStrong organizational, analytical skills, and communication skills in English (verbal and written). Spanish speaking is a plus.\n\nMay require shift work, overtime and/or on call duties. See under “Other.”\n\nStrong attention to detail and a proactive, guest-service approach.\n\nPositive, professional demeanor and ability to work well in a team environment.\n\nMay be required to work extended periods of time without relief.\n\nMust be able to lift, push, pull, or carry items weighing up to 50 pounds.\n\nComfortable working in a busy restaurant setting assisting front-of-house operations as needed.\n\nTeam members are required to adhere to all uniform, grooming, and hygiene standards set by the hotel.\n\nReliable attendance and punctuality are essential requirements of this position.\n\nWork may involve standing for extended periods, moving through crowded areas, and operating in a fast-paced, high-volume dining room environment.\n\nTeam members must follow all safety protocols when handling cleaning chemicals, detergents, and sanitizers, and adhere to OSHA and HACCP standards.\n\nThe Employee may be required to work offsite or attend special events, catering functions, or hotel-related activities as needed.\n\nHotel Granduca Houston operates 24 hours a day, 7 days a week. Scheduling may vary based on operational needs, including shifts, start times, and total hours worked per week. Must be able to work flexible hours, including evenings, weekends, and holidays as needed.\nWORK SHIFT:\nLOCATION:\nHouston, TXABOUT US\nOur firm is built on a shared purpose: Empowering good people to do extraordinary things together. We hire smart, passionate, hard-working people who value both collaboration and independence. United by our brand promise, we own the outcome for clients, investors and partners. Learn more at transwestern.com.\nAll candidates selected for an offer of employment are subject to pre-employment background checks, which may include criminal history, education verification, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to you starting with the firm.\n#HG","description_format":"text","description_chars":6649,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Property Development","Commercial Real Estate"],"lifecycle":[{"event":"open","at":"2026-09-30T04:24:35Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.395,"p_room":0.44,"age_days":42,"expected_fill_days":30,"reasons":["conf:1","stale_co","win:tail","crowd:junior"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/transwestern-hostess","json_url":"https://alion.io/job/transwestern-hostess.json","meta":{"generated_at":"2026-10-07T01:21:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2159,"day_limit":5000,"remaining_today":2841,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1962706},"rest":"https://alion.io/mcp/rest/get_company?id=1962706"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftranswestern-hostess"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftranswestern-hostess"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftranswestern-hostess"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/transwestern-hostess\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftranswestern-hostess"}]}