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: Bangalore\n\nExp : 5+ Yrs\n\nJob Description :\n\nKey Deliverables & Technical Scope :\n\nYour technical deliverables will be executed across four main categories tailored to Palo Alto Networks SASE products :\n\n- Technical Alignment : Conduct environmental maturity assessments, technical gap analyses, and periodic executive reviews.\n\n- Configuration Assistance : Analyze current setups, implement best practice recommendations, and onboard new use cases like cloud accounts or runtime integrations.\n\n- Operational Assistance : Deliver health checks (e.g., attack surface hygiene mapping) and review automation workflows.\n\n- Security Optimization : Assess and tune security policies, review vulnerabilities, and provide remediation as per the guidance from products and engineering teams.\n\nQualifications & Skills Experience :\n\n- 5+ years of industry experience in Customer Success Engineering, Technical Account Management, or similar roles supporting enterprise networks.\n\n- 5+ years of hands-on experience designing, deploying, and managing large enterprise networks in real-time.\n\n- The \"Hybrid Mindset\" : Possess the analytical brain of an Operations Lead paired with the \"code-first\" problem-solving skills of an Engineer.\n\n- AI & Automation Adopter : Forward-thinking professional with a proven ability to embrace artificial intelligence and create automation to eliminate repeatable tasks, streamline workflows, and drive new efficiencies in internal processes.\n\n- A proven track record of driving customer adoption, retention, and expansion.\n\nTechnical Proficiency :\n\n- SASE Ecosystem Expertise : Advanced knowledge of the complete SASE ecosystem, including SD-WAN, ZTNA, SWG, FWaaS, CASB, Data Loss Prevention (DLP), and sophisticated routing protocols (BGP).\n\n- Proven understanding of the Security Life Cycle / Attack Life Cycle and relevant security concepts, along with experience using security products to prevent network attacks and data breaches.\n\n- Strong experience with SQL and data visualization tools like Tableau, Looker, or Snowflake.\n\n- Familiarity with CRM/CS platforms (Salesforce, Gainsight).\n\n- Advanced understanding of TCP/IP, SSL/IPSec VPNs, PKI, and troubleshooting tools like tcpdump and Wireshark.\n\n- Detailed understanding of NOC/SOC operational requirements, the Security/Attack Life Cycle, and Sandboxing technologies.\n\n- Certifications : SSE, PCNSE, CCNP, CCSP, and CISSP certifications are highly preferred.\nSkills\nPalo Alto Firewall, Network Infrastructure, Network Security, Vulnerability Management, SDWAN, DLP, Routing Protocols, CCNP, TCP/IP, 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