{"id":1446971,"url":"https://alion.io/job/trata-marketplace-operations-manager","title":"Marketplace Operations Manager","company":{"id":100023,"name":"Trata","domain":"trata.com","url":"https://alion.io/company/trata-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-15T16:25:39Z","employer_posted_date":null,"last_verified_at":"2026-09-15T16:25:39Z","board_verified":false,"closed_at":null,"days_open":35,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":35},"description":"Trata hosts unique buyside conversations pertaining public markets between analysts and portfolio managers who manage billions in AUM. We’re working to kill Bloomberg chat and win this market.\nUsers request calls on a ticker (demand) and make themselves available for calls (supply). We win when daily supply meets demand and the call actually happens. To grow, we must increase both supply and demand.\nWe’re backed by Y Combinator, Walter Kortschak (SignalFire, Summit Partners), Pioneer Fund, and 10+ hedge funds. The team has worked at xAI, IMC Trading, Instagram, McKinsey, and Evercore.\nThe Role\nWe’re hiring a Marketplace Operations Manager to join us in person in Hudson Yards, NY. We’re at seed-stage and are a team of 6.\nYou will immediately own the core process underlying our business: match, schedule, moderate, and process calls. You learn the process by doing it.\nOver time, as you understand the product and the users, you take on the work that grows the marketplace: relationships with high-value users, metrics that move the needle, automations and product features and that remove bottlenecks.\nYou will learn processes by doing them and work directly with engineering and GTM along the way.\nWhat You’ll Do\nNow\nOwn matching, outreach, scheduling, moderation, and post-call processing between users on a ticker.\nUnderstand the current process by doing it. Then streamline it. Then automate it independently and with engineering.\nTreat onboarded users like a working list: follow up, reactivate quiet supply, fill demand that would otherwise die.\nEstablish and run pre- and post-call compliance so volume can rise without breaking trust.\nKeep transcription and post-call processing on time. Manage contractors as volume moves.\nOver Time\nGrow call engagement: activation, retention, and completed calls per week.\nOwn the scorecard (requests → outreach → reply → confirm → completed call → repeat use) and find the metric we’re missing.\nRun experiments on call type, ask, and timing. Keep what improves completed calls or quality.\nBuild relationships with high-value users.\nAutomate workflows and collaborate with engineering to scope product features and relieve bottlenecks\nWho You Are\n2-5 years of working experience doing high-ownership operational work where you personally produced transactions (a match, a call, a booked meeting, etc)\nHigh ownership: you take problems from discovery to measurable impact.\nHigh agency: few people, unclear processes. You find a way through.\nYou work in the weeds first, then write the playbook, then automate, then iterate.\nYou leverage AI for speed while maintaining rigorous understanding.\nYou are based in NYC or willing to relocate-we work 55-65 hours a week\nWhy Join Us\nRare Opportunity: own the core processes underlying our product with significant expansion potential beyond buy-side analysts.\nGain founding experience: a high-upside scaling startup that has yet to scale its team headcount. You contribute to defining operations and direction\nHigh autonomy in determining 0→1 operations\n$120-150k base salary + equity\nHealth, dental, and vision insurance + all meals covered\nInterview Steps\nScreen - 30 minutes\nOperations working session - 1 hour (we will work together on a relevant case study)\nOnsite and Meeting with CEO (in office if you’re in New York; virtual otherwise)\nOffer\nLet us know of any timelines and we can complete all steps under a week","description_format":"text","description_chars":3416,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-29T06:38:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":202500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":20,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.617,"p_room":0.55,"age_days":35,"expected_fill_days":27,"reasons":["seen:35","win:tail","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":true},"html_url":"https://alion.io/job/trata-marketplace-operations-manager","json_url":"https://alion.io/job/trata-marketplace-operations-manager.json","meta":{"generated_at":"2026-10-21T09:59:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14165,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":100023},"rest":"https://alion.io/mcp/rest/get_company?id=100023"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrata-marketplace-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrata-marketplace-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrata-marketplace-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trata-marketplace-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrata-marketplace-operations-manager"}]}