{"id":3039155,"url":"https://alion.io/job/travelers-technical-specialist-general-liability-2","title":"Technical Specialist General Liability","company":{"id":3965,"name":"Travelers","domain":"travelers.com","url":"https://alion.io/company/travelers","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":36,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Morristown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85600,"max":141200,"currency":"USD","period":"year","gross":null,"usd_annual":141200},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-21T22:14:45Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T17:53:15Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Who Are We?\nTaking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.\nJob Category\nClaimCompensation Overview\nThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.\nSalary Range\n$85,600.00 - $141,200.00Target Openings\n1What Is the Opportunity?\nAs a Technical Specialist, Specialty Liability, you will be responsible for managing and investigating moderate complexity injury and/or property damage claims including customer contact, determining coverage, evaluating liability, assessing damages, establishing timely reserves, and issue timely and accurate payments within appropriate authority and oversight. In this technical role, you will leverage your expertise in claims management, investigative techniques, coverage evaluation, and settlement negotiation to ensure timely and fair resolution. You will foster positive, professional relationships with customers and stakeholders on claims that may involve significant litigation or span extended periods. You will provide guidance and mentorship to Claim Reps and Associate Claim Reps, sharing knowledge and best practices to support their development.This role is eligible for sign on bonus.\nWhat Will You Do?\nIndependently manage an active caseload of injury and/or property damage claims and litigation from first notice of loss through resolution within level of authority. Typically, handles personal and/or business insurance high complexity liability claims which may include coverage disputes and contractual indemnity issues.\nGather and thoroughly investigate information by contacting all relevant parties to determine coverage, evaluate liability exposure, assess bodily injury and/or property damage, and establish appropriate reserves in accordance with policy terms and management guidance.\nProvide timely and professional communication to customers, representatives, opposing counsel, third-party vendors, and internal stakeholders.\nLeverage resolution strategies and coordinate internal and external resources to conduct comprehensive claim investigations and evaluations.\nActively negotiate with multiple constituents (e.g., claimants, attorneys, contractors, representatives) and convey claim settlements within authority and issue payments timely and accurately.\nAssist in coordinating with Counsel to support litigation management strategies.\nMaintain accurate records of claim activity in claim management systems.\nIdentify areas in which we can improve or enhance current best practices and offer creative solutions.\nAdapt to new technology implementations, system upgrades, and digital tool rollouts, particularly in the areas of AI while maintaining productivity and service quality.\nAcquire and maintain relevant Insurance License(s) to comply with state and Travelers’ requirements within three months of starting the job.\nMay require travel, including overnight stays, to attend mediations, trials, arbitration, etc.\nPerform other duties as assigned. \nWhat Will Our Ideal Candidate Have?\nBachelor’s Degree.\nThree years of liability, bodily injury or comparable claim experience.\nTwo years of litigation claim experience.\nActive adjuster license, where required by state law.\nExperience with claims management systems, with advanced skills in Microsoft Office and enterprise technology systems and platforms.\nExcellent verbal and written communication skills with the ability to comprehend, synthesize, and clearly articulate complex information to multiple stakeholders.\nAbility to analyze complex situations, exercise sound judgement, and make effective decisions independently.\nExceptional customer service skills and commitment to providing a positive experience for customers; ability to manage difficult conversations with empathy and professionalism.\nStrong attention to detail and organizational skills with the ability to manage a high-volume workload and prioritize effectively.\nProven conflict resolution and negotiation skills; ability to handle complex or disputed claims, negotiate settlements, and manage litigation.\nAbility to manage stress, navigate difficult situations, and maintain composure and professionalism under pressure while always taking accountability for decisions.\nThorough understanding of insurance principles and terminology, state insurance regulations, fair claims practices, and legal requirements applicable to claim handling.\nDemonstrated ability to interpret, apply, and clearly articulate complex policy language, endorsements, exclusions to assess coverage and claim eligibility.\nAbility to quickly learn from experience and apply it to new situations with speed and flexibility.\nWhat is a Must Have?\nHigh School Diploma or GED.\nTwo years of bodily injury liability, property damage liability, or comparable claim related experience.\nWhat Is in It for You?\nHealth Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.\n Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.\nPaid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.\nWellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.\nVolunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.\nEmployment Practices\nTravelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.\nIn accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.\nIf you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.\nTravelers reserves the right to fill this position at a level above or below the level included in this posting.\nTo learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.","description_format":"text","description_chars":7671,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-21T22:14:45Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.601,"p_room":0.9,"age_days":12,"expected_fill_days":34,"reasons":["conf:3","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":141200,"is_top_pay":true},"html_url":"https://alion.io/job/travelers-technical-specialist-general-liability-2","json_url":"https://alion.io/job/travelers-technical-specialist-general-liability-2.json","meta":{"generated_at":"2026-11-03T19:47:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2269,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3965},"rest":"https://alion.io/mcp/rest/get_company?id=3965"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftravelers-technical-specialist-general-liability-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftravelers-technical-specialist-general-liability-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftravelers-technical-specialist-general-liability-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/travelers-technical-specialist-general-liability-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftravelers-technical-specialist-general-liability-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3039155}},{"tool":"search_jobs","arguments":{"company":"travelers.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3039155},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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