# Customer Operations Coordinator - APAC

Job Description Trax is a global leader in Transportation Spend Management solutions. Combining industry leading cloud-based applications with expert services, we are transforming traditional freight and parcel audit to help customers better manage and control their global transportation costs and drive enterprise wide efficiency. With a global footprint spanning North America, Latin America, Asia and Europe, we deliver data-based visibility and insights; higher savings; and better control of transportation spend for shippers of all sizes. We are currently looking for a full-time Customer Operations Coordinator for our office in Cebu, Philippines ROLE: The Customer Operations Coordinator is the main point of contact for Trax customers and oversees the end to end delivery of our managed freight bill and pay services. In this role you are responsible for ensuring that all tasks leading up to the financial close for our clients occur in a timely manner. Additionally, the Customer Operations Coordinator is responsible for report preparation, records control, and special projects. ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensure that clients’ deliverables are provided according to their pr

- **Id**: 1310057
- **Url**: <https://alion.io/job/traxtech-customer-operations-coordinator-apac>
- **Role**: Administrative
- **Role family**: Administrative
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Cebu City, Philippines
- **Countries**: PH
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-09-11T00:00:00Z
- **Employer posted date**: 2026-09-11
- **Last verified at**: 2026-11-12T10:33:52Z
- **Board verified**: yes
- **Days open**: 62
- **Description format**: text
- **Description chars**: 3328
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Artificial Intelligence, Logistics, Supply Chain

## Company

- **Id**: 2242272
- **Name**: TraxTech
- **Domain**: traxtech.com
- **Url**: <https://alion.io/company/traxtech>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: BambooHR

### Truth index

- **Grade**: C
- **Score**: 62
- **Open postings**: 19
- **Ghost share**: 0.632
- **Stale share**: 0
- **Repost share**: 0
- **Computed at**: 2026-11-12T10:38:37Z

## Salary estimate

- **Min usd**: 9000
- **Max usd**: 17000
- **Period**: year
- **Method**: role_seniority_country_cell
- **Sample n**: 12

## Trust

- **Level**: ok
- **Repost count**: 0
- **Flags**: company_stale
- **Days open**: 62

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **China** — Iso: CN; Kind: region
- **India** — Iso: IN; Kind: region
- **Japan** — Iso: JP; Kind: region
- **Australia** — Iso: AU; Kind: region
- **Indonesia** — Iso: ID; Kind: region
- **Malaysia** — Iso: MY; Kind: region
- **New Zealand** — Iso: NZ; Kind: region
- **Pakistan** — Iso: PK; Kind: region
- **Philippines** — Iso: PH; Kind: region
- **South Korea** — Iso: KR; Kind: region
- **Taiwan** — Iso: TW; Kind: region
- **Thailand** — Iso: TH; Kind: region
- **Vietnam** — Iso: VN; Kind: region
- **American Samoa** — Iso: AS; Kind: region
- **Bangladesh** — Iso: BD; Kind: region
- **Bhutan** — Iso: BT; Kind: region
- **Brunei Darussalam** — Iso: BN; Kind: region
- **Cambodia** — Iso: KH; Kind: region
- **Cook Islands** — Iso: CK; Kind: region
- **East Timor** — Iso: TL; Kind: region
- **Fiji** — Iso: FJ; Kind: region
- **French Polynesia** — Iso: PF; Kind: region
- **Guam** — Iso: GU; Kind: region
- **Kiribati** — Iso: KI; Kind: region
- **Laos** — Iso: LA; Kind: region
- **Maldives** — Iso: MV; Kind: region
- **Marshall Islands** — Iso: MH; Kind: region
- **Micronesia** — Iso: FM; Kind: region
- **Mongolia** — Iso: MN; Kind: region
- **Nauru** — Iso: NR; Kind: region
- **Nepal** — Iso: NP; Kind: region
- **New Caledonia** — Iso: NC; Kind: region
- **Niue** — Iso: NU; Kind: region
- **Norfolk Island** — Iso: NF; Kind: region
- **Northern Mariana Islands** — Iso: MP; Kind: region
- **Palau** — Iso: PW; Kind: region
- **Papua New Guinea** — Iso: PG; Kind: region
- **Pitcairn Islands** — Iso: PN; Kind: region
- **Samoa** — Iso: WS; Kind: region
- **Solomon Islands** — Iso: SB; Kind: region
- **Sri Lanka** — Iso: LK; Kind: region
- **Tokelau** — Iso: TK; Kind: region
- **Tonga** — Iso: TO; Kind: region
- **Tuvalu** — Iso: TV; Kind: region
- **Vanuatu** — Iso: VU; Kind: region
- **Wallis and Futuna** — Iso: WF; Kind: region
- **Hong Kong** — Iso: HK; Kind: region
- **Singapore** — Iso: SG; Kind: region
- **Macau** — Iso: MO; Kind: region

## Lifecycle

- Event: open; At: 2026-09-26T15:29:14Z

## Liveness

- **Score**: 7
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.257
- **P room**: 0.28
- **Age days**: 62
- **Expected fill days**: 26
- **Reasons**: conf:0, stale_co, win:tail, crowd:
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.