{"id":1310047,"url":"https://alion.io/job/traxtech-logistics-data-analyst-mandarin-support","title":"Logistics Data Analyst - Mandarin Support","company":{"id":2242272,"name":"TraxTech","domain":"traxtech.com","url":"https://alion.io/company/traxtech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cebu City, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":848},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-06-22T00:00:00Z","employer_posted_date":"2026-06-22","last_verified_at":"2026-09-28T18:47:28Z","board_verified":true,"closed_at":null,"days_open":99,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":98},"description":"Trax Inc. provides cloud-based solutions and services to automate and manage freight invoice auditing and payment processing for buyers and sellers of logistics services. The Trax platform enables companies to optimize supply chain performance through greater visibility into their logistics ecosystem and predictive analytics based on over one billion logistics transactions from all industries, modes, and countries. Trax operates on a global scale with offices in the U.S., Latin America, Asia and Europe.\nThe Logistics Data Analystwill execute Trax’s audit process to resolve exceptions for client accounts globally. They will collaborate with carriers and customers to ensure high-quality service, prioritize tasks, and achieve customer metric targets and service level agreements. Additionally, they will lead reconciliation meetings and audit reviews.\nResponsibilities:\nExecute Trax’s comprehensive audit process to identify and resolve audit exceptions for client accounts across Asia, Europe, and the Americas.\nCollaborate with carriers and customers to understand their needs and ensure high-quality service delivery.\nPrioritize tasks, communicate progress, and ensure timely completion of deliverables.\nAchieve customer metric targets and service level agreements and utilize KPI reports and scorecards to maintain consistent performance.\nImplement and maintain standard operating procedures to ensure compliance and uniformity.\nIdentify non-standard processes and work with cross-functional teams to enhance efficiency.\nLeads or participate in reconciliation meetings, audit reviews and other team meetings to evaluate audit performance and plan improvements.\nFoster a positive team dynamic and a culture of continuous improvement.\nPerform other responsibilities as assigned by the supervisor.\nQualifications:\nShould be able to read, speak, write and converse in Mandarin and English languages.\n\nYou are a graduate of a Bachelor’s degree or a 4-year course in Finance, Business, Logistics and Supply Chain, Engineering, Commerce or any related courses.\nYou have 2+ years experience building customer relationships\nYou have intermediate knowledge and exposure to Excel\nYou have excellent analytical and problem solving skills\nLogistics and Supply Chain experience is a big plus\nYou like multitasking and have demonstrated effective management of simultaneous, diverse projects.\nYou are comfortable with data analysis to find patterns and meaning in information and can turn facts and figures into a meaningful story for the customer.\nYou want to gain real world experience in the logistics and supply chain industry to develop your business analytics skills.\nYou are an independent problem solver and like to get to the root of the issue by cleaning up bad data.\nYou are willing to be assigned in the Swing Shift (12:00nn - 9:00 pm, PH time)","description_format":"text","description_chars":2852,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Artificial Intelligence","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-26T15:29:14Z"}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.266,"p_room":0.28,"age_days":98,"expected_fill_days":30,"reasons":["conf:14","win:tail","crowd:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/traxtech-logistics-data-analyst-mandarin-support","json_url":"https://alion.io/job/traxtech-logistics-data-analyst-mandarin-support.json","meta":{"generated_at":"2026-09-29T03:45:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3507,"day_limit":5000,"remaining_today":1493,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}