{"id":1262251,"url":"https://alion.io/job/trayd-implementations-specialist","title":"Implementations Specialist","company":{"id":3778904,"name":"Trayd","domain":"buildtrayd.com","url":"https://alion.io/company/trayd","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manhattan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":120000,"currency":"USD","period":"year","gross":null,"usd_annual":120000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-07-28T15:22:34Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-09-26T16:40:52Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"New York City - FiDi, in person\n$100,000-$120,000 OTE\nMeaningful Series A equity\nAbout Trayd\nTrayd is solving the oldest problem in America: how do we build physical infrastructure that lasts generations? We’re replacing manual processes and legacy systems with AI-native software built around how construction actually runs. Companies using our software have built some of America’s greatest infrastructure projects like the Buffalo Bills’ Highmark Stadium and JFK International Airport.\nWe're building the category-defining back office for trade contractors with a platform that runs live payroll, job costing, and accounting workflows every week for the hardest-working people in the country. We grew 600% over the last year with a lean team of ~30, made up of some of the sharpest and most driven talent in New York.\nWe were in Y Combinator’s Summer 2023 batch and have raised over $15 million from Tier 1 investors. We’re proudly and permanently based in NYC. We’re in the next phase of growth, and every hire here directly shapes what customers see next.\nRole Overview\nWe are hiring an Implementations Specialist to launch new customers onto Trayd.\nYou will own customer implementations from sales handoff through first live payroll: gathering and migrating data, running kickoff calls, configuring accounts, training customers, and supporting launch. You will be the customer's primary point of contact throughout - this is a customer-facing role, not a back-office data role.\nImplementations are where customers hand us their data, their workflows, and their trust. The work demands precision, proactive communication, and comfort with messy, real-world data. You'll follow a proven playbook, and as you master it, you'll help make it better.\nYou will have the autonomy to tackle hard problems from end to end, make decisions that shape the trajectory of the company, and see the impact of your work firsthand. You will help build the foundation for Trayd’s growth beyond Series A, with massive room for your own growth throughout the organization as we scale together.\nWhat You'll Do\nOwn customer implementations end to end, from kickoff and data migration through first live payroll and handoff to Customer Success.\nServe as the primary customer contact during onboarding, understanding existing payroll workflows, configuring Trayd, and providing platform training.\nManage and QA migration of employee, compensation, and payroll data from legacy systems with a high degree of accuracy.\nManage multiple implementations against launch timelines while identifying product or process gaps and improving the implementation playbook.\nWho You Are\n1-4 years of experience in implementations, onboarding, customer success, consulting, or operations, ideally in SaaS or technology-enabled services.\nStrong customer-facing and communication skills, with confidence working directly with construction business owners and operators.\nHighly organized and detail-oriented, with strong Excel skills (VLOOKUP, SUMIFS, data validation) and a high degree of ownership, accuracy, and follow-through.\nComfortable operating in ambiguity, eager to learn the construction industry, and NYC-based or willing to relocate.\nWhat We Need\nYou’re driven to accomplish something meaningful, operate with speed and intensity, and won’t let setbacks get in the way of achieving success.\nYou’re resourceful and adaptable, finding a way forward when the path isn’t clear, learning quickly from failure, and enjoying the challenge of figuring things out.\nYou’ve excelled in a challenging and fast-paced environment, and have a track record of setting high standards for yourself, whether that’s in sales, consulting, finance, athletics, startups, or somewhere else entirely.\nNice To Have\nPrior implementations or onboarding experience, ideally with payroll, financial, ERP, or compliance-heavy software.\nExperience in startup or high-growth environments, with construction or manufacturing exposure a plus.\nFamiliarity with SQL or other data analysis tools.\nWorking style\nThis is an in-person role in New York City, five days a week. We move quickly, collaborate constantly, and value people who take initiative and ownership.\nIf you want to own high-impact customer work and grow with a category-defining company, you will fit here.\nCompensation/Benefits\nBase Salary $70,000-$90,000 + $18,000-$30,000 performance-based variable compensation\nMeaningful Series A equity\nBenefits\nHealthcare: Comprehensive medical, dental, and vision insurance options for employees and dependents\nUnlimited/Flexible PTO\n401(k) Retirement Plan\nFree lunch (Mon-Wed) and dinner (Mon-Thu after 7:30pm) for in-office roles\nThe posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, interview performance, and location.\nTrayd provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.","description_format":"text","description_chars":5323,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Professional Services","Real Estate","PropTech"],"lifecycle":[{"event":"open","at":"2026-09-25T20:51:40Z"}],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.223,"p_room":0.28,"age_days":59,"expected_fill_days":15,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-09-26T05:45:00Z"},"pay":{"stated_usd_annual":120000,"is_top_pay":true},"html_url":"https://alion.io/job/trayd-implementations-specialist","json_url":"https://alion.io/job/trayd-implementations-specialist.json","meta":{"generated_at":"2026-09-27T02:58:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2704,"day_limit":5000,"remaining_today":2296,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}