{"id":3224988,"url":"https://alion.io/job/trend-micro-account-manager-volume-enterprise","title":"Account Manager (Volume Enterprise)","company":{"id":20752,"name":"Trend Micro","domain":"trendmicro.com","url":"https://alion.io/company/trend-micro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":39,"ghost_share":0,"stale_share":0.692,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hanoi, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":31000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2986},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Trend Micro","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-01T10:00:55Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.\nAt TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.\nAI Fearlessly.\nRole Overview\nTrend AI is looking for a customer-centric Volume Account Manager to manage and grow a defined portfolio of volume customers in Hanoi, Vietnam. This role focuses on driving sustainable revenue through strong customer engagement, renewals, and expansion, while working closely with channel partners and distributors to deliver successful outcomes.\nThe ideal candidate is organised, relationship-oriented, and comfortable managing multiple accounts while collaborating across internal and partner ecosystems.\nKey Responsibilities\nManage a portfolio of existing volume customers, serving as the main point of contact\nDrive renewals, retention, and incremental growth across the assigned customer base\nBuild trusted relationships with customer stakeholders and understand their cybersecurity needs\nWork closely with channel partners and distributors to execute account strategies and sales motions\nCoordinate with internal teams (Sales Engineers, Channel, Customer Success) to support customer engagement and solution adoption\nMaintain accurate pipeline management, forecasting, and CRM hygiene\nExecute structured sales activities across a high-volume account set efficiently and consistently\nWhat You Bring\n3-7 years of experience in B2B sales or account management, preferably in cybersecurity, SaaS, or enterprise technology\nExperience managing existing accounts and working through channels / distributors\nAbility to handle volume-driven sales motions with discipline and structure\nStrong communication, stakeholder management, and follow-up skills\nComfortable working in a fast-paced, target-driven environment\nPrior experience in the Vietnam market, particularly Hanoi, is an advantage\nWhy Trend AI\nJoin a global cybersecurity leader with strong channel and customer presence in Vietnam\nClear role scope with defined accounts and partner ecosystem\nCollaborative sales culture with strong technical and partner support\nOpportunities for career growth within a regional and global organisation\nComprehensive medical and insurance for employees and their families\nTrend AI strives to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.\n#LI-ZA1\n#LI-Hybrid\nWe embrace change, empower people, and encourage innovation. 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