{"id":2545690,"url":"https://alion.io/job/trg-sales-operations-manager","title":"Sales Operations Manager","company":{"id":2155575,"name":"TRG","domain":"trgsolutions.com","url":"https://alion.io/company/trgsolutions","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westlake, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":169000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3797},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-14T15:33:42Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T15:23:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Sales Operations Manager\nThe Sales Operations Manager is the strategic bridge between Sales and Operations, owning the transition from pre-sales to post-sales for new customers and projects. Through SOWs (Scopes of Work), RFPs (Requests for Proposal), and onboarding, this role brings the right subject matter experts together, captures every requirement, and keeps engagements moving to completion so Operations has what it needs to execute.\nRole and Responsibilities\nRequirements and Scope Ownership\nLead requirements gathering with Sales, subject matter experts, and operational leads to capture complete, accurate scope.\nTranslate customer needs into clear, executable SOWs and secure stakeholder approval before handoff to Operations.\nIdentify gaps, risks, and dependencies early, and assist with managing scope changes after signature.\nRFP Management\nManage the RFP process end to end, from intake and response planning to SME assignments, deadlines, and submission support.\nCoordinate contributors across departments to deliver complete, compliant, on-time proposals.\nResource Coordination and Handoff\nIdentify and engage the right internal resources for each engagement and coordinate their contributions.\nLead project kickoffs that give Operations full context on requirements, timelines, and owners.\nServe as the single point of contact for Operations stakeholders on incoming work and resource needs.\nProcess and Performance\nContinuously improve SOW and RFP processes, templates, and standards.\nSupport SOW and RFP KPIs and maintain accurate engagement data in Salesforce.\nCommunication and Administration\nSchedule meetings and kickoffs, and send recaps with decisions, action items, and owners.\nTrack engagements to completion and follow up on open items until each is closed.\nDraft status updates and scope summaries, and keep documentation organized.\nComplete related duties as assigned by the supervisor.\nRequired Qualifications\nBachelor's degree from an accredited university or equivalent relevant work experience.\nMinimum of 5-8 years of experience in sales operations, project coordination, or an operational support role; technical knowledge preferred.\nProven ability to gather requirements and coordinate cross-functional teams toward a shared outcome.\nExcellent written communication, with the ability to produce clear recaps, summaries, and business documents.\nHighly organized, with excellent follow-through and strong logic-based analytical skills.\nResponsive and action-oriented to meet business needs while maintaining a positive, professional outlook.\nUses discretion, sound judgment, resourcefulness, tact, and diplomacy, and maintains strict confidentiality.\nAbility to pass a background check.\nPreferred Qualifications\nExperience with SOWs, RFPs, or proposal management.\nExperience with Salesforce.\nBackground in IT, managed services, or technology lifecycle management.\nProficiency with Microsoft 365, including Outlook, Teams, Word, and Excel.\nPerformance Requirements\nMaintain regular and reliable attendance to the satisfaction of management.\nOperate a computer and other position-related technologies.\nWork flexible hours as needed.\nCommunicate clearly and confidentially with TRG employees and other stakeholders.\nAdhere to all TRG Values at all times.\nPhysical and Travel Requirements\nRemain in a stationary position 90% of the time.\nAccess work locations.\nStoop, stand, walk, bend, and stay upright to perform work.\nVisually read written and digital information.\nVisually determine the accuracy, neatness, and thoroughness of assigned work, and make general observations of facilities or structures.\nReceive detailed information through oral communication.\nTravel up to 10% of the time as needed.\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. 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