{"id":2141324,"url":"https://alion.io/job/tridentcare-internal-operations-coordinator-overnight","title":"Internal Operations Coordinator- Overnight","company":{"id":3865936,"name":"TridentCare","domain":"tridentcare.com","url":"https://alion.io/company/tridentcare-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":17,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-10T11:37:30Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-12T03:37:29Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Shift days & hours: Mon- Friday 11:00p-7:30a\nThis is a remote position. Candidates must reside within 50 miles of office location at 2550 Corporate Exchange Drive, Suite 15, Columbus, Ohio 43231. \nThe responsibilities, tasks, and duties of the jobholder might differ from those outlined in this job description and other duties may be assigned as part of the job.\nLeads by example. Has a high sense of integrity. Acts in a consistent manner and is always conscious of his/her impact on others.\nDocument any escalation and report any unresolved problems to the Call Center Supervisor and, or Field Supervisor\nNotifying area managers of any issues that have surfaced due to tech error/dispatcher error or complaint from a facility.\nTaking client calls and handling account issues when applicable.\nContinuously observes queue activity to ensure all available agents are signed in and ready to take a call.\nAssists in conducting monitoring, coaching and development sessions providing both positive and constructive feedback.\nMonitors agents and provide training when appropriate.\nMonitors the CarrolltonSupervisorDesk (or other designated) email account. \nSends updated Attendance notifications to the leadership team.\nMonitors the On-Call Supervisor phone as needed.\nMaintains discipline and order in the work environment.\nSolicits other departments for assistance with incoming calls when volume or hold times are high.","description_format":"text","description_chars":1418,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Senior Living & Assisted Living","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-10-09T03:13:46Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.722,"p_room":0.75,"age_days":29,"expected_fill_days":30,"reasons":["conf:0","win:late"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/tridentcare-internal-operations-coordinator-overnight","json_url":"https://alion.io/job/tridentcare-internal-operations-coordinator-overnight.json","meta":{"generated_at":"2026-10-12T04:29:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7079,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3865936},"rest":"https://alion.io/mcp/rest/get_company?id=3865936"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftridentcare-internal-operations-coordinator-overnight"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftridentcare-internal-operations-coordinator-overnight"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftridentcare-internal-operations-coordinator-overnight"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/tridentcare-internal-operations-coordinator-overnight\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftridentcare-internal-operations-coordinator-overnight"}]}