{"id":2499318,"url":"https://alion.io/job/trigo-engagement-associate-dach","title":"Engagement Associate DACH","company":{"id":48492,"name":"Trigo","domain":"trigoretail.com","url":"https://alion.io/company/trigoretail","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":true}],"status":"live","first_seen_at":"2026-10-12T12:58:40Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-19T23:18:36Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Description\nWe are hiring an Engagement Associate to work closely with our Engagement Managers, strengthening and growing our relationships with leading retailers. You will start close to the ground which means understanding our technology, supporting deployments, and managing day-to-day client operations with the goal of independently owning accounts.\nThe DACH retail market is one of our most strategically important. Your work will directly shape how Trigo shows up for some of its most significant clients while also engaging with our own senior management early on.\nRequirements\nWhat We're Looking For\nWe care more about how you think and how fast you grow than ticking every box. If you are excited about this role but do not meet every requirement, we would still love to hear from you.\nEssential:\nNative or fluent German speaker, strong English, other languages are a plus.\n A background bridging business & tech (Business Informatics, Information Systems, Computer Science, or equivalent)\nComfortable in technical environments which means being able to understand and clearly communicate issues to engineering teams.\nHigh ownership mindset: you take initiative.\nEager to learn fast, collaborate across time zones, and embrace an AI-first way of working.\nFlexibility to travel regularly.\nNice to have:\n Experience in a client-facing or operational role (internships and student projects count).\nFamiliarity with retail or FMCG environments.\nExposure to AI, computer-vision, IoT, or edge computing.\nExperience with international or cross-cultural teams.\nA day in the life\nWhat You'll Do\nIn your first 12 months:\nGet on the ground. Visit stores, talk to client staff, and understand how our technology performs in the real world. When issues arise, coordinate resolution with TechOps and R&D. We value faster fixes, fewer escalations.\nDrive with data. Use analytics tools to surface what is actually happening in data and turn that into clear, evidence-backed recommendations.\nShape the product. Spend time with client operations and IT teams to understand where friction exists. Bring gaps and opportunities back with a point of view.\nCommunicate proactively. Manage day-to-day queries, flag issues proactively, and keep stakeholders updated with clarity.\nSurface insights that drive action. When you find something meaningful in the data, frame it for the right audience.\nWork AI-first. Experiment with AI tools in your own workflows. Whether analysing data, drafting communications, finding smarter ways to operate. If you spot a better way, we want you to try it.\nAs you grow into the role (12+ months):\nOwn engagement tasks for our clients.\nSupport rollout planning and expansion coordination across accounts.\nRun client reporting: operational reviews and senior briefings that benchmark performance and make Trigo's value clear.\nUse data to identify trends before clients do and position Trigo as the partner that thinks ahead.\nFeed field insights back to Product and R&D to help shape the roadmap.\nPerks and Benefits\nWe move fast, operate with high trust, and genuinely care about the work. You will be close to the technology, close to the clients, and close to the decisions that shape the company.\nOur culture blends startup pace with a sense of directness, curiosity, and ownership. Being AI-first is part of our DNA as we build AI into how we analyse, communicate, and solve problems, and we expect our team to push what is possible with these tools.\nThere's no 'wait for permission' culture here. If you see something, you say it. If you find a better way, you try it.\nWhat We Offer\nCompetitive salary.\n Flexible working: Hybrid in London (preferred) or hybrid/remote in Germany (Duesseldorf area)\nA front-row seat to deploying real-world AI across one of Europe's largest retail markets.\nClear growth path to client engagement, with active investment in your development.\nA small, high-calibre team where your work is visible and your contribution is truly felt.\n The experience of working across cultures.","description_format":"text","description_chars":4028,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems","Computer Vision","Retail & Commerce AI"],"lifecycle":[{"event":"open","at":"2026-10-14T05:32:16Z"}],"visa":[],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.884,"p_room":1,"age_days":6,"expected_fill_days":22,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/trigo-engagement-associate-dach","json_url":"https://alion.io/job/trigo-engagement-associate-dach.json","meta":{"generated_at":"2026-10-20T02:12:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2493,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":48492},"rest":"https://alion.io/mcp/rest/get_company?id=48492"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrigo-engagement-associate-dach"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrigo-engagement-associate-dach"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrigo-engagement-associate-dach"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trigo-engagement-associate-dach\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrigo-engagement-associate-dach"}]}