{"id":2059163,"url":"https://alion.io/job/trihealth-laboratory-process-technician","title":"Laboratory Process Technician","company":{"id":1970563,"name":"TriHealth","domain":"trihealth.com","url":"https://alion.io/company/trihealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montgomery, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":100000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3735},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-07T17:33:39Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T01:39:39Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Join TriHealth as a Lab Processing Technician!\nAre you detail-oriented and passionate about supporting quality patient care? In this role, you’ll serve as a key liaison for laboratory services, ensuring accurate specimen handling, labeling, and tracking throughout the TriHealth system. You’ll also assist with order entry, compliance documentation, and provide exceptional customer service to patients and healthcare teams. If you thrive in a fast-paced environment and value precision, we’d love to have you on our team!\nLocation:\nBethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242 \nWork Hours:\n Status: Full-time (80 hours biweekly)\nShift: Evening from 3:30 PM to 12:00 AM\nSchedule: Includes weekend and holiday rotation\nIncentives & Benefits:\nIn addition to a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits\nJob Requirements:\n Education: High School Diploma or GED (Required)\n Experience: 1-2 years in a hospital lab setting (Preferred)\n Training: Formal Phlebotomy training (Preferred)\n Knowledge & Skills:Laboratory terminology (Preferred)\nSpecimen handling (Preferred)\nData entry and Windows software (Preferred)\nHIS and LIS systems (Preferred)\n\n Certification: Certified Phlebotomy Technician (Preferred)\nJob Overview:\nThis position does the following: Serves as laboratory liaison for an extensive variety of customers receiving services from TriHealth; This position must demonstrate resourcefulness and teamwork and hold a comprehensive knowledge of hospital services; Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory; Responsibilities include making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues; Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry; Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines.\nJob Responsibilities:\nPrioritize, organize, and manage workload effectively\nEnsure accuracy, quality, and completeness of work\nHandle complex assignments and delegate tasks as needed\nDemonstrate strong judgment and problem-solving skills\nMaintain thorough knowledge of procedures and quality assurance, including required documentation\nWorking Conditions:\nClimbing - Rarely\nHearing: Conversation - Consistently\nHearing: Other Sounds - Frequently\nKneeling - Occasionally\nLifting \nLifting 50+ Lbs. - Rarely\nLifting \nPulling - Rarely\nPushing - Occasionally\nReaching - Rarely\nSitting - Consistently\nStanding - Rarely\nStooping - Occasionally\nTalking - Consistently\nUse of Hands - Consistently\nColor Vision - Occasionally\nVisual Acuity: Far - Frequently\nVisual Acuity: Near - Consistently\nWalking - Frequently\nTriHealth SERVE Standards and ALWAYS Behaviors\nAt TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:\nServe: ALWAYS...\nWelcome everyone by making eye contact, greeting with a smile, and saying \"hello\"\nAcknowledge when patients/guests are lost and escort them to their destination or find someone who can assist\nRefrain from using cell phones for personal reasons in public spaces or patient care areas\nExcel: ALWAYS...\nRecognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met\nOffer patients and guests priority when waiting (lines, elevators)\nWork on improving quality, safety, and service\nRespect: ALWAYS...\nRespect cultural and spiritual differences and honor individual preferences.\nRespect everyone's opinion and contribution, regardless of title/role.\nSpeak positively about my team members and other departments in front of patients and guests.\nValue: ALWAYS...\nValue the time of others by striving to be on time, prepared and actively participating.\nPick up trash, ensuring the physical environment is clean and safe.\nBe a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.\nEngage: ALWAYS...\nAcknowledge wins and frequently thank team members and others for contributions.\nShow courtesy and compassion with customers, team members and the community\nJob keywords:\nLab Liaison Technician, Mobile Examiner, Patient Service Technician (PST), Phlebotomist, Phlebotomy Technician, Registered Phlebotomist, Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Medical Assistant, Doctor's Assistant, Health Assistant, Ophthalmic Assistant, Ophthalmological Assistant, Optometric Assistant, Outpatient Surgery Assistant, Registered Medical Assistant 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