{"id":2489017,"url":"https://alion.io/job/trihealth-laboratory-technician-representative","title":"Laboratory Technician Representative","company":{"id":1970563,"name":"TriHealth","domain":"trihealth.com","url":"https://alion.io/company/trihealth","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":14,"ghost_share":0,"stale_share":0.857,"repost_share":0.071,"time_to_fill_p50_days":20,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montgomery, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:33:32Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-29T11:31:25Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Join TriHealth as a Lab Technician Representative.\nBuild your laboratory career at TriHealth in a role that combines technical expertise, coordination, and teamwork. As a Lab Technician Representative, you’ll help support accurate specimen processing, efficient courier services, staff development, and exceptional service to our laboratory customers.\nLocation:\nBethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242 \nWork Hours:\n Status: Full-time (80 hours biweekly)\nShift: Evening from 3:30 PM to 12:00 AM\nSchedule: Includes weekend and holiday rotation\nIncentives & Benefits:\nIn addition to a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits.\nJob Requirements:\nHigh School Diploma or GED (Required)\n2 - 3 years’ experience in a related field (Required)\nKnowledge of laboratory operations, terminology, and general laboratory workflow \nComputer literacy and data entry skills \nJob Overview:\nThis position provides technical support, assistance, and direction for the Lab's Outreach support staff and couriers. This position provides training regarding registration, specimen sorting, receiving, labeling, and test ordering using the HIS, LIS, and other systems. This position sorts, receives, orders, and labels samples. This position organizes reports and supplies to be delivered by the lab couriers, is familiar with client locations, and dispatches couriers for stat and routine pickups. This position coordinates routine and emergency service for lab vehicles and ensures proper reporting of accidents. This position orders collection supplies provided to Outreach clients, organizes inventory in storage room, and monitors supply requests for reasonable usage. This position also assists the Lab's customers and works with the Lab's customer support staff to investigate and resolve issues. This position coordinates the distribution of policies and procedures, documentation of quarterly fire drills, completion of annual mandatory education (AME), and other required activities. This position provides feedback for employee reviews, performance counseling, and service excellence recognition and contributes to special projects as needed.\nJob Responsibilities:\nSorts, receives, registers, orders, labels, and distributes incoming specimens using HIS, LIS, or other systems. Achieves zero mislabeling\nTrains Outreach support specialists to perform these tasks, serves as a resource for the staff, and works with department supervisors to direct the daily workflow for the shift. Communicates with Lab's customer support staff, processors, and registrars to investigate and resolve problems. \nOrganizes pickup routes, supplies, and reports for the lab couriers. Dispatches couriers for routine and stat pickups, considering customer satisfaction, priorities, specimen stability, and testing locations. Arranges routine and emergency service for lab vehicles. Ensures that auto accident reporting procedure is followed. \nOrders supplies provided to customers for the proper collection and transport of specimens. Organizes and maintains inventory of supplies in lab storeroom; fills supply requests from customers and monitors quantities issued for appropriate usage. \nCoordinates the distribution of policies and procedures to staff; documents quarterly fire drills; compiles QA information and phlebotomy draw logs; ensures that staff completes annual mandatory education (AME) and other required activities. Performs clerical functions as needed (faxing, filing, etc.). \nProvides supervisor with feedback for employee reviews, performance counseling, and service excellence recognition; contributes to special projects as needed.\nWorking Conditions:\nClimbing - Frequently\nConcentrating - Consistently\nContinuous Learning - Consistently\nHearing: Conversation - Consistently\nHearing: Other Sounds - Consistently\nInterpersonal Communication - Consistently\nKneeling - Occasionally\nLifting \nLifting 50+ Lbs. - Occasionally\nLifting \nPulling - Frequently\nPushing - Frequently\nReaching - Consistently\nReading - Consistently\nSitting - Consistently\nStanding - Rarely\nStooping - Occasionally\nTalking - Consistently\nThinking/Reasoning - Consistently\nUse of Hands - Consistently\nColor Vision - Consistently\nVisual Acuity: Far - Consistently\nVisual Acuity: Near - Consistently\nWalking - Frequently\nTriHealth SERVE Standards and ALWAYS Behaviors\nAt TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:\nServe: ALWAYS...\nWelcome everyone by making eye contact, greeting with a smile, and saying \"hello\"\nAcknowledge when patients/guests are lost and escort them to their destination or find someone who can assist\nRefrain from using cell phones for personal reasons in public spaces or patient care areas\nExcel: ALWAYS...\nRecognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met\nOffer patients and guests priority when waiting (lines, elevators)\nWork on improving quality, safety, and service\nRespect: ALWAYS...\nRespect cultural and spiritual differences and honor individual preferences.\nRespect everyone's opinion and contribution, regardless of title/role.\nSpeak positively about my team members and other departments in front of patients and guests.\nValue: ALWAYS...\nValue the time of others by striving to be on time, prepared and actively participating.\nPick up trash, ensuring the physical environment is clean and safe.\nBe a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.\nEngage: ALWAYS...\nAcknowledge wins and frequently thank team members and others for contributions.\nShow courtesy and compassion with customers, team members and the community\nJob keywords:\nLab Liaison Technician, Mobile Examiner, Patient Service Technician (PST), Phlebotomist, Phlebotomy Technician, Registered Phlebotomist, Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Medical Assistant, Doctor's Assistant, Health Assistant, Ophthalmic Assistant, Ophthalmological Assistant, Optometric Assistant, Outpatient Surgery Assistant, Registered Medical Assistant 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