{"id":4289834,"url":"https://alion.io/job/trilogy-federal-technical-writer","title":"Technical Writer","company":{"id":4376791,"name":"Trilogy Federal","domain":"trilogyfederal.com","url":"https://alion.io/company/trilogy-federal","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"SharePoint","optional":false},{"name":"Azure","optional":true},{"name":"Confluence","optional":true},{"name":"Databricks","optional":true},{"name":"Git","optional":true}],"status":"live","first_seen_at":"2026-11-13T17:16:10Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T22:54:51Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Trilogy Federal seeks an experienced Technical Writer to support the Department of Veterans Affairs (VA) Summit Advanced Tooling, Lakehouse, and Artificial Intelligence Services (Summit ATLAS) program. The Technical Writer will develop and maintain clear, accurate, and accessible documentation that enables VA customers and technical teams to effectively use and support the Summit Data Platform.\nThis position will work closely with engineers, product teams, and customer enablement specialists to translate complex technical information into practical user guidance, operational procedures, and training materials. Documentation will reflect actual Summit configurations, approved processes, and available capabilities.\nPlease note, this position is contingent upon award (anticipated early 2027).This role will also require 1-2 domestic business trips per year.\nPrimary Responsibilities:\nDevelop, edit, and maintaintechnical documentation, including user guides, administrator guides, standard operating procedures (SOPs), quick reference guides, and troubleshooting materials.\n\nCreate customer-facing documentation that explains Summit platform capabilities, available services, access procedures, and common user workflows.\n\nCollaborate with data engineers, cloud architects, artificial intelligence and machine learning (AI/ML) specialists, and other subject matter experts to document technical configurations, processes, and system functionality.\n\nDevelop and maintainonboarding materials, tutorials, frequentlyasked questions, and knowledge base articles that support customer adoption and self-service.\n\nDocument data ingestion processes, data access procedures, governance requirements, and platform operations in coordination with responsible technical teams.\n\nSupport development of training presentations, exercises, demonstrations, and other instructional materials for Summit customers and support personnel.\n\nReview and update documentation following platform releases, configuration changes, process improvements, and changes to approved services.\n\nEstablish and maintaindocumentation templates, style standards, version controls, and review processes to promote consistency and accuracy.\n\nValidate technical content with subject matter experts and incorporate stakeholder feedback before publication.\n\nOrganize and maintaindocumentationrepositories to ensure materials are current, searchable, accessible, and appropriately controlled.\n\nCollaborate with customer support and enablement teams to identifyrecurring questions, documentation gaps, and opportunities to improve the customerexperience.\n\nSupport preparation of technical reports, operational summaries, release notes, and other Government-required documentation.\n\nMinimum Requirements:\nBachelor's degree in English, Technical Communication, Information Technology, Computer Science, or a related discipline, or an equivalent combination of education and relevant professional experience.\n\nFour or more years of professional experience developing technical documentation for enterprise software, information technology systems, or cloud-based platforms.\n\nDemonstrated ability to translate complex technical concepts into clear, accurate, and audience-appropriate documentation.\n\nExperience developing user guides, SOPs, technical procedures, training materials, and knowledge base content.\n\nExperience collaborating with engineers, developers, and technical subject matter experts to gather, validate, and organize information.\n\nProficiencywith Microsoft Word, PowerPoint, SharePoint, and other commonly used documentation and collaboration tools.\n\nExperience maintainingdocumentation standards, version control, and structured review and approval processes.\n\nAbility to organize and manage multiple documentation assignments while meeting established deadlines.\n\nStrong writing, editing, proofreading, interviewing, and stakeholder communication skills.\n\nAbility to meet VA personnel vetting, background investigation, and system access requirements.\n\nTheability to travel for 1-2 domestic business trips per year.\n\nPreferred Qualifications:\nExperience supporting VA or other federal agency information technology modernization initiatives.\n\nExperience documenting Microsoft Azure, Azure Databricks, cloud data platforms, or enterprise analytics solutions.\n\nFamiliarity with data engineering, data governance, AI/ML, and cloud computing concepts.\n\nExperience developing technical documentation and instructional content for users with varying levels of technical expertise.\n\nExperience using documentation platforms such as Confluence, Git-based repositories, or comparable knowledge management systems.\n\nKnowledge of Section 508 accessibility requirements and experience producing accessible federal documentation.\n\nExperience supporting customer onboarding, technical training, or enterprise technology adoption programs.\n\nCertified Professional Technical Communicator (CPTC) or comparable technical writing certification.\n\nBenefits (including but not limited to):\nHealth, dental, and vision plans\nOptional FSA\nPaid parental leave\nSafe Harbor 401(k) with employer contributions 100% vested from day 1\nPaid time off and 11 paid holidays\nNo cost group term life/AD&D plan, and optional supplemental coverage\nPet insurance\nMonthly phone and internet stipend\nTuition and training 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