{"id":2672110,"url":"https://alion.io/job/trimac-coordinator-billing","title":"Coordinator, Billing","company":{"id":2583688,"name":"Trimac","domain":"trimac.com","url":"https://alion.io/company/trimac-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edmonton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":59000,"period":"year","method":"role_country_seniority_unknown","sample_n":908},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T04:20:54Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T18:59:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nTrimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people’s lives across North America.\nOur workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you’re ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.\nJob Details\nTrimac Transportation is a North American company with 80 years of history with an ambition to embrace a changing and data-driven future. We are looking for candidates who want to join us on our journey!\nReporting to Billing Supervisor, this position plays a pivotal role in ensuring the accuracy and timeliness of customer invoicing and driver pay to support revenue generation across our logistics and transportation operations in North America.\nThis role focuses on consistently applying standard processes to execute high-volume billing cycles, validating the accuracy of billing and driver pay, and maintaining strong relationships with internal teams and external customers.\nWho You Are\nWorks well independently but demonstrates willingness to be collaborative with team members\nFollows standard processes and is detail-oriented\nStrong problem-solving and verbal & written communication skills \nProficiency with Microsoft applications, particularly Excel, Word, and Teams; willing to learn other system applications\nAbility to analyze and audit to verify accuracy\nSelf-motivated with strong decision-making skills and the ability to prioritize under pressure.\nAbility to manage time effectively in a high-volume, deadline-driven environment.\nHas a growth mindset and takes initiative to improve efficiency and accuracy of the role and service provided to internal and external customers\nStandard Process Execution & Exception Management\nThis role requires a high level of executing standard process as part of daily decision-making and proactive identification and escalation of billing and driver pay-related issues. The Billing Specialist is expected to take initiative in problem resolution and process improvement.\nImpact of Errors\nErrors can significantly impact revenue, customer and driver experience, and audit compliance. Precision and thoroughness are essential.\nStakeholder Engagement\nRegular collaboration with internal departments including Operations, Finance, Sales, and Contract Administration as well as external contact with customer billing departments is expected to be conducted in a collaborative, responsive, and respectful manner. \nResponsibilities\nWorks independently to accurately generate customer invoices and associated driver pay\nRuns daily reports to audit, analyze, and verify the accuracy of billing and driver pay\nResolves billing discrepancies by collaborating with Operations and Sales, and other internal teams; escalates discrepancies to Billing Supervisor as needed\nConduct account reconciliations and manage billing adjustments\nSupport and execute no-touch efficiency efforts for batch bill and batch pay\nProvide support in customer billing inquiries, ensuring timely and professional resolution.\nEscalate exceptions to identify process improvement opportunities and proactively implement solutions that enhance billing accuracy and efficiency.\nMonitor billing system performance and escalate any issues impacting billing operations.\nAdhere to compliance standards and participate in internal and external audits as required.\nQualifications\nHigh School Diploma\nPost secondary education is an asset \nPrevious experience in billing, invoicing, or accounts receivable, preferably in the transportation or logistics industry is preferred\nStrong analytical skills and attention to detail.\nExceptional communication skills-written and verbal\nA high degree of empathy, patience, and emotional intelligence when resolving issues.\nBenefits\nWe invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:\nMedical, Dental, Vision, Life Insurance, and many more health and wellness benefits\nPaid vacation and company holidays\nPaid time off for volunteer activities to help give back to our communities\nPension Plan\nTuition Reimbursement Program to achieve your educational goals\nContinuous learning and career development\nSafety Commitments\nWe make safety a part of every decision\nWe make safety personal\nWe have the courage to intervene","description_format":"text","description_chars":4752,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-16T04:20:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["conf:3","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/trimac-coordinator-billing","json_url":"https://alion.io/job/trimac-coordinator-billing.json","meta":{"generated_at":"2026-10-17T21:18:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5888,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2583688},"rest":"https://alion.io/mcp/rest/get_company?id=2583688"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrimac-coordinator-billing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrimac-coordinator-billing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrimac-coordinator-billing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trimac-coordinator-billing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrimac-coordinator-billing"}]}