{"id":1707604,"url":"https://alion.io/job/trimark-digital-community-manager-part-time","title":"Community Manager (Part-time)","company":{"id":1935432,"name":"TriMark Digital","domain":"trimarkdigital.com","url":"https://alion.io/company/trimarkdigital","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raleigh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":290},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Reddit","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-14T23:49:08Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"We're seeking a thoughtful and detail-oriented Community Manager (Part-time) to help manage our clients' online reputations across review sites and social platforms. This role is responsible for responding to customer reviews and comments with professionalism, empathy, and an on-brand voice. The ideal candidate combines strong customer service instincts with an understanding of digital marketing and wants to learn how reputation management supports a brand's overall performance. This is a hybrid position requiring 30 hours per week, with three days on-site in our Raleigh office.\nMANAGE ONLINE REVIEWS AND COMMUNITIES\nRespond to customer reviews and comments across Google Business Profile, Trustpilot, ConsumerAffairs, Better Business Bureau, Yelp, and Reddit\nMonitor and reply to comments on client social media channels\nWrite clear, on-brand responses that acknowledge feedback and resolve concerns where possible\nHandle negative or sensitive reviews with professionalism and composure\nORGANIZATION & COLLABORATION\nMonitor assigned platforms regularly so customers receive timely responses\nFollow each client's brand voice and response guidelines\nEscalate urgent or complex issues to the appropriate team members\nProvide monthly reporting on review/social commentary traffic and customer sentiment\nSTAY UP-TO-DATE & IN THE KNOW\nFlag recurring themes or trends in customer feedback to help inform client strategy\nStay current on review platform policies, features, and best practices\nLearn how community and reputation management fit into a broader performance marketing strategy\nJOB REQUIREMENTS\nBA/BS in Marketing, Communications, Journalism, or other related field \n1-2 years of relevant experience \nCustomer service experience, such as retail, hospitality, or other customer-facing roles\nAble to work on-site in our Raleigh office three days per week\nStrong writing skills with a sharp eye for tone, grammar, and brand voice\nGood judgment and composure when responding to frustrated customers\nFamiliarity with review platforms and online communities, including Reddit\nHighly organized, with the ability to manage multiple clients and platforms at once","description_format":"text","description_chars":2163,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Sales & Marketing","Digital Marketing"],"lifecycle":[{"event":"open","at":"2026-10-02T15:24:26Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.755,"p_room":0.75,"age_days":13,"expected_fill_days":17,"reasons":["conf:5","win:late","comp:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/trimark-digital-community-manager-part-time","json_url":"https://alion.io/job/trimark-digital-community-manager-part-time.json","meta":{"generated_at":"2026-10-15T01:30:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2037,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1935432},"rest":"https://alion.io/mcp/rest/get_company?id=1935432"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrimark-digital-community-manager-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrimark-digital-community-manager-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrimark-digital-community-manager-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trimark-digital-community-manager-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrimark-digital-community-manager-part-time"}]}