{"id":1666921,"url":"https://alion.io/job/trimble-application-support-specialist-2","title":"Application Support Specialist","company":{"id":2622,"name":"Trimble","domain":"trimble.com","url":"https://alion.io/company/trimble","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":27,"ghost_share":0,"stale_share":0.926,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Knoxville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":391},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Windows","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-10T23:13:23Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Application Support Specialist: Empower the Future of MEP Construction!\nReady to make a tangible impact on the construction industry using market-leading software? Trimble is looking for a passionate problem-solver to bridge the gap between complex technology and real-world results. As a vital liaison for our AutoBid platform, you will empower MEP professionals to build the world more efficiently while mastering cutting-edge digital construction workflows in a collaborative, forward-thinking environment.\nAbout Us:\nTrimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.\nAECO: The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.\nWhat Makes This Role Great:\nIn this role, you will be the primary technical architect of customer success, directly influencing how mechanical, electrical, and plumbing partners transition from traditional methods to sophisticated digital estimating. You will shape the future of construction technology by resolving complex software challenges and ensuring the world’s essential infrastructure projects stay on track through your expert guidance.\nKey Exciting Responsibilities\nServe as the primary support liaison, resolving complex software issues for Trimble’s premier MEP estimating package.\nGuide customers through sophisticated system setup, configuration, and implementation across diverse digital environments.\nMaster multi-channel communication to provide high-level technical solutions via live chat, web-based tools, and telephone.\nTranslate intricate technical concepts into actionable steps for users ranging from IT experts to field-based end users.\nDrive product excellence by identifying root causes and collaborating on intuitive solutions for the AutoBid software suite.\nEssential Skills & Experience\nYou possess a strong troubleshooting foundation in Windows, networking, and general computer systems.\nYou are an analytical thinker capable of making intuitive leaps to identify and resolve root cause software issues.\nYou have a proven ability to work autonomously and thrive in high-pressure, time-critical support environments.\nYou are a customer-oriented communicator with a talent for explaining technical logic to diverse audiences.\nBonus Points For:\nExperience within the mechanical or construction industry.\n1+ years of professional experience in a technical customer support or call center environment.\nFamiliarity with AutoBid software or basic SQL knowledge.\nExperience leveraging AI tools to enhance productivity.\nLogistics:\nLocation: Knoxville, TN\nSchedule: 9am - 6pm EST, M - F\nTravel Requirement: 0%\nWhy You'll Love Working With Us\nAt Trimble, we're not just a company that \"does good\"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.\nYou'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.\nCollaborate with like-minded people: Our strong internal culture is a \"hidden gem.\" You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of \"visionary pragmatists\" who think boldly and build things that work.\nBe an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often \"self-authored,\" empowering proactive \"doers.\"\nApplication Support, Technical Support Engineer, MEP Estimating, AutoBid, Construction Technology, Software Troubleshooting, Customer Success, Mechanical Systems, AECO, Digital Construction.\nCompensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.\nHiring Range\n$18.51-$23.13Pay Rate Type\nHourlyBonus Eligible?\nNoCommission Eligible?\nNoBenefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.\nHow to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.\nApplication Deadline: Trimble accepts applications on an ongoing basis until the position is filled.\nAt Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics athttps://investor.trimble.com, under “Corporate Governance.”\nOur mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.\nCandidate Privacy Notices by Country\nIf you need assistance or would like to request an accommodation in connection with the application process, please contact .","description_format":"text","description_chars":7204,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Civil & Structural Engineering","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-02T06:12:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 57 · green card filings: 27","filings_12m":57,"filings_prev_12m":72,"green_card_filings_12m":27,"median_offered_wage_usd":117500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.536,"p_room":0.9,"age_days":18,"expected_fill_days":30,"reasons":["conf:4","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/trimble-application-support-specialist-2","json_url":"https://alion.io/job/trimble-application-support-specialist-2.json","meta":{"generated_at":"2026-10-11T03:59:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2241,"day_limit":5000,"remaining_today":2759,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2622},"rest":"https://alion.io/mcp/rest/get_company?id=2622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrimble-application-support-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrimble-application-support-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrimble-application-support-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trimble-application-support-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrimble-application-support-specialist-2"}]}