{"id":4332584,"url":"https://alion.io/job/trimble-application-support-specialist-3","title":"Application Support Specialist","company":{"id":2622,"name":"Trimble","domain":"trimble.com","url":"https://alion.io/company/trimble","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":40,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Knoxville, United States","Lake Oswego, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-15T08:26:49Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Drive Innovation in Construction Tech: Application Support Specialist (MEP Focus)\nReady to make a tangible impact on global construction while working with cutting-edge technology? Trimble is looking for a passionate problem-solver to connect with customers, resolve complex software challenges, and help shape the future of MEP Estimating software!\nAbout Us:\nTrimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company’s innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn. For more information, visit: construction.trimble.com.\nWhat Makes This Role Great:\nIn this role, you will be at the core of driving customer success across our flagship MEP Estimating products, directly empowering mechanical and electrical professionals to optimize their workflows through advanced technical support and AI-powered tools.\nKey Exciting Responsibilities:\nServe as a primary support liaison to assist customers with software setup, configuration, implementation, and overall usage across AutoBid, Accubid, and Estimation Desktop.\nTroubleshoot and resolve complex technical issues dynamically via telephone, email, live chat, and web-based support channels.\nTranslate complex technical concepts clearly to empower diverse end users ranging from advanced IT specialists to core software users.\nPartner collaboratively across support, development, and product teams to continuously improve application quality and customer experience.\nEssential Skills & Experience:\nProven critical thinking and troubleshooting skills with standard computer systems and logic-driven issue resolution.\nStrong written and verbal communication abilities with a customer-oriented approach.\nAbility to work autonomously and thrive in fast-paced or time-critical environments.\nAdept at navigating and utilizing AI-powered support tools such as chatbots and virtual assistants.\nBonus Points For:\nConstruction industry experience specific to Electrical and Mechanical trades.\n1-3 years of experience in technical customer support or call center environments.\nHands-on familiarity with Accubid software products.\nLogistics:\nLocation: Knoxville, TN; Westminster, CO; Lake Oswego, OR; other Trimble offices may be considered\nOn-site (4 days in office / 1 day remote), M-F Business Hours\nTravel Requirement: 0%\nWhy You'll Love Working With Us\nAt Trimble, we're not just a company that \"does good\"-we are a team dedicated to making a tangible, positive Real-World Impact.\nWe build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.\nYou'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.\nCollaborate with like-minded people: Our strong internal culture is a \"hidden gem.\" You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of \"visionary pragmatists\" who think boldly and build things that work.\nBe an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often \"self-authored,\" empowering proactive \"doers.\" Application Support Specialist, Technical Support Engineer, MEP Software, Accubid,\nAutoBid, Estimation Desktop, Construction Technology, Customer Support, IT Support, Software Troubleshooting\nCompensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.\nHiring Range\n$18.51-$23.13Pay Rate Type\nHourlyBonus Eligible?\nNoCommission Eligible?\nNoBenefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.\nHow to Apply: Please submit an online application for this position by clicking on one of the Apply buttons located in this posting.\nAt Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under Governance->Governance Documents.\nOur mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.\nCandidate Privacy Notices by Country\nInteractive US map containing lists offederal and state-specific labor law posters.\nIf you need assistance or would like to request an accommodation in connection with the application process, please contact .","description_format":"text","description_chars":6579,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CAD, PLM & BIM Software","Satellite Navigation","Construction Management Software","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-15T08:26:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 57 · green card filings: 27","filings_12m":57,"filings_prev_12m":72,"green_card_filings_12m":27,"median_offered_wage_usd":117500,"route":null,"cap_exempt":false,"checked_at":"2026-11-15T09:21:55+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":12,"expected_fill_days":35,"reasons":["seen:12","win:mid","comp:junior,brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/trimble-application-support-specialist-3","json_url":"https://alion.io/job/trimble-application-support-specialist-3.json","meta":{"generated_at":"2026-11-15T11:55:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1481,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2622},"rest":"https://alion.io/mcp/rest/get_company?id=2622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrimble-application-support-specialist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrimble-application-support-specialist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrimble-application-support-specialist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trimble-application-support-specialist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrimble-application-support-specialist-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4332584}},{"tool":"search_jobs","arguments":{"company":"trimble.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4332584},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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