{"id":1666789,"url":"https://alion.io/job/trimble-customer-care-representative-temp","title":"Customer Care Representative - Temp","company":{"id":2622,"name":"Trimble","domain":"trimble.com","url":"https://alion.io/company/trimble","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":27,"ghost_share":0,"stale_share":0.926,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Campinas, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-11T17:49:10Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Transform Your Passion for Customer Service: Join Trimble as a Seasonal Customer Care Representative!\nServe as a vital link for our customers by providing exceptional support, driving renewal inquiries, and enabling seamless service activations in a fast-paced, collaborative environment.\nAbout Us\nTrimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. For more information about Trimble (Nasdaq:TRMB), visit: [www.trimble.com].\n\nWhat Makes This Role Great\nIn this role, you will play a key part in transforming the customer experience by helping users unlock the full potential of Trimble's innovative solutions while building valuable skills in client relations and database management.\n\nKey Exciting Responsibilities\nDeliver outstanding customer support by resolving service inquiries regarding company products and features\nProactively engage clients to assist with subscription renewals, service activations, and upselling opportunities\nProcess sales orders and payments accurately to ensure seamless customer service continuity\nMaintain data integrity by updating client accounts and database management systems\nTroubleshoot technical issues with service operations to maximize customer satisfaction\n\nEssential Skills & Experience\nProven customer-focused mindset with a warm, approachable, and outgoing communication style\nMultilingual proficiency with fluency in both English and Spanish\nExperience working with database management systems\nDemonstrated ability as a fast learner who thrives as a collaborative team player\nFlexibility to work some weekends and occasional holidays\nBonus Points For\nTechnical troubleshooting expertise or background in customer support\nBachelor's degree in a related field\nPrevious experience in a fast-paced environment supporting tech or software solutions\nLogistics\nLocation: Campinas, Brazil (On-site / Hybrid)\nTravel Requirement: 0%\nPay Rate Type:\nHourly\nBonus Eligible:\nNo\nJob Type:\nSeasonal (Temporary)\nWhy You'll Love Working With Us\nAt Trimble, we're not just a company that \"does good\"-we are a team dedicated to making a tangible, positive Real-World Impact.\nWe build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.\n* You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.\n* Collaborate with like-minded people: Our strong internal culture is a \"hidden gem.\" You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of \"visionary pragmatists\" who think boldly and build things that work.\n* Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often \"self-authored,\" empowering proactive \"doers.\"\nCustomer Service Representative, Customer Care Specialist, Technical Support, Client Relations, Subscription Renewals, Database Management, Bilingual Customer Service, Campinas Jobs, Seasonal Customer Care\nCompensation\nTrimble provides the following compensation range and general description of other compensation and benefits that in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state or federal law.\nHow to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.\nJoin a Values-Driven Team: Belong, Grow, Innovate.\nAt Trimble, our core values of Belong, Grow, and Innovate aren't just words-they're the foundation of our culture. We foster an environment where you are seen, heard, and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies, ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.\nCandidate Privacy Notices by Country\nIf you need assistance or would like to request an accommodation in connection with the application process, please contact .","description_format":"text","description_chars":5170,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Brazil","iso":"BR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Civil & Structural Engineering","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-02T06:12:22Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.584,"p_room":1,"age_days":10,"expected_fill_days":30,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/trimble-customer-care-representative-temp","json_url":"https://alion.io/job/trimble-customer-care-representative-temp.json","meta":{"generated_at":"2026-10-11T18:56:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2622},"rest":"https://alion.io/mcp/rest/get_company?id=2622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrimble-customer-care-representative-temp"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrimble-customer-care-representative-temp"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrimble-customer-care-representative-temp"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trimble-customer-care-representative-temp\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrimble-customer-care-representative-temp"}]}