{"id":1666971,"url":"https://alion.io/job/trimble-customer-retention-finance-manager","title":"Customer Retention Finance Manager","company":{"id":2622,"name":"Trimble","domain":"trimble.com","url":"https://alion.io/company/trimble","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":35,"ghost_share":0,"stale_share":0.629,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Westminster, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":122500,"max":168400,"currency":"USD","period":"year","gross":null,"usd_annual":168400},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-25T12:49:34Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Finance Manager, Customer Retention - Drive Growth in SaaS & Digital Construction\n Maximize customer lifetime value and reshape retention strategies across a dynamic digital construction ecosystem by translating complex data into powerful financial insights.\n What Makes This Role Great:\n In this high-impact role, you will lead the financial strategy for customer retention across the AECO segment, serving as a trusted analytical partner to executive leadership while directly influencing key SaaS metrics like Net Revenue Retention and Customer Lifetime Value.\n Key Exciting Responsibilities:\n Build and refine sophisticated financial models driving customer success, support, and renewal assumptions to accurately forecast churn and retention.\n\nDesign automated, scalable Business Intelligence dashboards to track customer health trends and identify critical factors for platform stickiness.\n\nPartner with Global Support and Customer Success teams to evaluate customer metrics and proactively mitigate churn risk.\n\nCollaborate with executive stakeholders to align financial insights with core objectives to boost Net Revenue Retention and scale operational efficiency.\n\nMonitor and optimize primary performance indicators, including Customer Lifetime Value, Net Retention Rate, and overall Cost to Serve.\n\nEssential Skills & Experience:\n Significant progressive finance experience, including dedicated leadership or management experience.\n\nStrong domain expertise in FP&A, Finance Operations, or Business Intelligence within a SaaS or Professional Services environment.\n\nAdvanced proficiency in BI tools and data visualization to build automated reporting models.\n\nProven ability to translate operational datasets into actionable, executive-level financial insights.\n\nBonus Points For:\n Experience in the Architecture, Engineering, Construction, and Operations (AECO) software domain.\n\nExpertise in Net Revenue Retention (NRR) optimization strategies and customer success operational metrics.\n\nLogistics:\n Location: Westminster, CO or Portland, OR\n Travel Requirement: 0-10%\n Why You'll Love Working With Us:\n At Trimble, we're not just a company that \"does good\"-we are a team dedicated to making a tangible, positive Real-World Impact.\nWe build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.\nYou'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of peopleworldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.\n\nCollaborate with like-minded people: Our strong internal culture is a \"hidden gem.\" You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of \"visionary pragmatists\" who think boldly and build things that work.\n\nBe an owner: Trimble thrives on individuals who takeinitiative and embrace ownership. You'll find an entrepreneurial spirit where success is often \"self-authored,\" empowering proactive \"doers.\"\n\nFinance Manager, Customer Retention, SaaS Finance, FP&A, Net Revenue Retention, Business Intelligence, Churn Analysis, Customer Lifetime Value, Financial Modeling, Digital Construction\nCompensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.\nHiring Range\n$122,500.00-$168,400.00Pay Rate Type\nSalaryBonus Eligible?\nYesCommission Eligible?\nNoBenefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.\nHow to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.\nApplication Deadline: Trimble accepts applications on an ongoing basis until the position is filled.\nAt Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow-we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics athttps://investor.trimble.com, under “Corporate Governance.”\nOur mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.\nCandidate Privacy Notices by Country\nIf you need assistance or would like to request an accommodation in connection with the application process, please contact .","description_format":"text","description_chars":6160,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Civil & Structural Engineering","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-02T06:12:22Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 57 · green card filings: 27","filings_12m":57,"filings_prev_12m":72,"green_card_filings_12m":27,"median_offered_wage_usd":117500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.376,"p_room":0.44,"age_days":42,"expected_fill_days":32,"reasons":["conf:17","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":168400,"is_top_pay":true},"html_url":"https://alion.io/job/trimble-customer-retention-finance-manager","json_url":"https://alion.io/job/trimble-customer-retention-finance-manager.json","meta":{"generated_at":"2026-10-26T23:33:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32220,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2622},"rest":"https://alion.io/mcp/rest/get_company?id=2622"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrimble-customer-retention-finance-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrimble-customer-retention-finance-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrimble-customer-retention-finance-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trimble-customer-retention-finance-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrimble-customer-retention-finance-manager"}]}