{"id":1317309,"url":"https://alion.io/job/trimedx-director-devops-service-delivery","title":"Director, DevOps & Service Delivery","company":{"id":1899675,"name":"Trimedx","domain":"trimedx.com","url":"https://alion.io/company/trimedx","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-30T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":138000,"max_usd":238000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-30T18:37:25Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"If you are wondering what makes Trimedx different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.\nEveryone is focused on serving the customer and we do that by collaborating and supporting each other\nAssociates look forward to coming to work each day\nEvery associate matters and makes a difference\nIt is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.\nThe Director, DevOps and Service Delivery drives teams through software and service interdependencies to maximize efficiency and scalability. Plans and directs the entirety of one or more major Service Delivery and/or DevOps functions. Directs the execution of the strategic and operating plans for areas of responsibility. Has direct or shared accountability for developing and achieving the revenue, profit and operational goals of entity directed. Bridges the gap by recognizing the interdependence of software development and Technology operation. Helps the organization produce software and Technology services more rapidly, with frequent iterations, with as much automation as possible to provide service and support for rapid development and certification.\nResponsibilities and Accountabilities:\nResponsible for driving and promoting established best practices\nCreates and fosters an environment of innovation; removes roadblocks and enables strategic risk taking; advocates and drives change management and adoption of behaviors and practices\nInfluence Leadership and above, on key decisions as it relates to the technology strategy as well as specific department plans\nEnsure solutions meet enterprise architecture standards\nResponsible for the delivery of excellence in quality and service levels\nBuilds and fosters relationships with key vendor partners to ensure efficient and quality delivery of assigned portfolio\nDrives a culture of Associate development\nFunnels organizational communication and direction to the team and creates clear connections to the goals of the department\nAdvocates for team by moving decisions forward, eliminating barriers and navigating organizational culture\nDevelops talent to support current strategies and future organizational needs\nDrive business strategies to optimize organizational outcomes \nProblem Solving & Analysis\nIdentifies trends of escalated issues or recurring problems and develops improved cross-functional processes to resolve those problems\nEscalates highly complex strategic or operating issues or requests to gain cooperation Sr Leadership\nLeverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions\nUses analytical interpretive/evaluative thinking to understand different situations\nDecision Making / Autonomy\nEscalates and provides recommendation on highly complex issues to Sr Leadership\nDirects team in making critical decisions that define the direction of the program and impact company strategies; develops team to be more autonomous in decision making\nCommits existing and new resources to meet needs\nLeads strategic and operations planning of the area(s) directed\nAccountable for serving as the authority for critical issue escalation\nSubject to operating plans and policies set by Sr. Leadership \nCommunications / Interactions\nDrives communication and collaboration with Sr Leadership and vendor executives on status, issues and decisions to influence business strategies\nTranslates technology concepts into clear, digestible business appropriate language; creates images, graphics or charts that provide exceptional clarity or add impact to otherwise complex material and package\npresentations concisely for Sr Leadership\nBuilds and enhances strategic partnerships to drive strategic decision making and advises team on the same\nAdvocates enterprise solution and benefits to Sr Leadership\nLeads strategic negotiations\nLeadership: Provide clear direction to ensure collective achievement of goals and objectives. Create an environment of respect, collaboration, and open communication.\nAssociate Development: Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement.\nAssociate Engagement: Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement.\nPerformance Management: Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback. Ensure that associates complete assigned actions by required deadlines.\nAll other duties as assigned.\nSkills and Experience:\nTechnology Architecture\nGovernance\nSystems and Technology Integration\nBusiness Perspective/Market Awareness\nOrganizational Savvy\nPresentation Skills\nStrategic Thinking\nManaging Change\nNegotiation\nRequired:\nAt least 10 or more years of experience in development operations or related functions is required.\nAt least 5 years of experience managing others is required.\nAgile development experience required.\nPreferred:\nUnderstanding of Trimedx Technology capabilities.\nEducation and Qualifications\nSkills:\nTechnology Architecture\nGovernance\nSystems and Technology Integration\nBusiness Perspective/Market Awareness\nOrganizational Savvy\nPresentation Skills\nStrategic Thinking\nManaging Change\nNegotiation\nRequired:\nA bachelor’s degree or equivalent in MIS, Computer Science or related field is required, or equivalent experience.\nPreferred:\nAdvanced degree in related field.\n#LI-Remote\nAt Trimedx, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.\nWe embrace people’s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.\nVisit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook,LinkedIn, Twitter.\nTrimedx is an Equal Opportunity Employer. Drug-Free Workplace.\nBecause we are committed to providing a safe and productive work environment, Trimedx is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all Trimedx and Customer property or during working/on-call hours.","description_format":"text","description_chars":6980,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Health Care","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-09-26T19:50:42Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":33,"reasons":["conf:22","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/trimedx-director-devops-service-delivery","json_url":"https://alion.io/job/trimedx-director-devops-service-delivery.json","meta":{"generated_at":"2026-10-01T04:12:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3419,"day_limit":5000,"remaining_today":1581,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}