{"id":1500887,"url":"https://alion.io/job/trinity-health-consultant-project-implementation-human-resources-shared-services-hrss","title":"Consultant, Project Implementation, Human Resources Shared Services (HRSS)","company":{"id":13921,"name":"Trinity Health","domain":"trinity-health.org","url":"https://alion.io/company/trinity-health","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":159,"ghost_share":0.006,"stale_share":0,"repost_share":0.019,"time_to_fill_p50_days":7,"computed_at":"2026-10-27T05:46:45Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Livonia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":37,"max":55,"currency":"USD","period":"hour","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"ServiceNow","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-27T12:41:30Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Employment Type:\nFull timeShift:\nDescription:\nFunctional Role (not inclusive of titles or advancement career progression)The Consultant, Project Implementation - HRSS plays a key role in planning, coordinating, and delivering projects within the Human Resources Shared Services (HRSS) department. These projects may include system enhancements, process improvements, or department-wide training and communication initiatives. This role blends project management, stakeholder coordination, internal communications, training integration, and change enablement.\n[SL1.1][AR1.2][SL1.3]Cross-Functional Coordination\nCollaborate with system administrators and IT partners to ensure technical readiness aligns with HRSS project timelines.\nPartner with training leads and content developers to align deliverables (e.g., guides, eLearning, workshops) with project phases.\nLiaise with department leaders and SMEs to ensure user-specific training and communication needs are addressed.\nInternal Communications & Alignment[SL2.1][AR2.2]\nDevelop and execute internal communication strategies tailored to HRSS initiatives.\nServe as the primary communications liaison for HRSS, ensuring that internal messaging supports departmental priorities and user needs.\nEnsure HRSS communications are aligned with central communication efforts and support broader HR functional goals.\nTraining & Change Management Integration\nManage the training rollout plan to ensure timely delivery across HRSS and related teams.\nSupport change management efforts by driving awareness, engagement, and readiness.\nEnsure training and communication strategies reflect change management's best practices.\nExecution & Monitoring\nCoordinate user acceptance testing (UAT) and incorporate feedback into training and communication plans.\nPost-Implementation Support\nOversee project closure activities, including final documentation and publishing of training and communication resources.\nConduct retrospectives and gather lessons learned for continuous improvement.\nMeasure success through training completion rates, user adoption metrics, and communication effectiveness.\nMinimum Qualifications\nBachelor’s degree in Communications, Organizational Development, Project Management, or a related field or equivalent combination of education and experience\n3-5 years of experience in project coordination, internal communications, training delivery, or change management.\nExperience collaborating with Marketing or Communications teams to ensure brand alignment.\nFamiliarity with HR systems (e.g., Workday, ServiceNow) and training platforms.\nProficiency with project management tools (e.g., Smartsheet, Asana, MS Project).\nAdditional Qualifications (nice to have)\nChange management certification (e.g., Prosci, ACMP) is a plus.\n• Experience in healthcare or HR shared services environments.\nEssential Functions\nOur Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.\nConsultation Service: Provides consultative support to Trinity Health functional area Leadership in the implementation of strategy, operational services & other initiatives.\nProactively consults & engages operationally on development & implementation of programs & strategies.\nProvides business context to ensure consistency with decision support, communication, business administration & the development & use of business tools.\nOperation Expertise:\nProvides leadership, direction & oversight of workstreams.\nResponsible for the development, implementation & management of processes, policies & procedures.\nEnsures processes, policies & procedures are communicated, implemented & aligned.\nServes as a technical resource of business operational services, issue resolution & implementation of recommended actions.\nFacilitates & develops processes & tools.\nProvides escalated support, guidance & training to department members (remotely & on-site) to use new technologies & applications, as well as to improve knowledge of existing ones. Identify the organizational improvements needed, develop systems to implement those changes & train the appropriate staff.\nProject Management:\nManages & implements small to medium-scale projects, programs & initiatives.\nDevelops & manages aligned production, communications, service delivery plans & workflows to ensure plans are successfully implemented & services are delivered on time, within budget & to specifications.\nConducts informational training sessions with groups of various sizes & backgrounds.\nData Management & Analysis:\nResearch & compile information to support ad-hoc operational projects & initiatives.\nSynthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision-making.\nLeverages program & operational data & measurements to define & demonstrate progress, ROI & impacts\nDevelops & monitors data analysis & reporting systems & communication tools.\nMaintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.\nFunctional Role (not inclusive of titles or advancement career progression)\nThe Consultant, Project Implementation - HRSS plays a key role in planning, coordinating, and delivering projects within the Human Resources Shared Services (HRSS) department. These projects may include system enhancements, process improvements, or department-wide training and communication initiatives. This role blends project management, stakeholder coordination, internal communications, training integration, and change enablement.\nCross-Functional Coordination\nCollaborate with system administrators and IT partners to ensure technical readiness aligns with HRSS project timelines.\nPartner with training leads and content developers to align deliverables (e.g., guides, eLearning, workshops) with project phases.\nLiaise with department leaders and SMEs to ensure user-specific training and communication needs are addressed.\n\nInternal Communications & Alignment\nDevelop and execute internal communication strategies tailored to HRSS initiatives.\nServe as the primary communications liaison for HRSS, ensuring that internal messaging supports departmental priorities and user needs.\nEnsure HRSS communications are aligned with central communication efforts and support broader HR functional goals.\nTraining & Change Management Integration\nManage the training rollout plan to ensure timely delivery across HRSS and related teams.\nSupport change management efforts by driving awareness, engagement, and readiness.\nEnsure training and communication strategies reflect change management's best practices.\nExecution & Monitoring\nCoordinate user acceptance testing (UAT) and incorporate feedback into training and communication plans.\nPost-Implementation Support\nOversee project closure activities, including final documentation and publishing of training and communication resources.\nConduct retrospectives and gather lessons learned for continuous improvement.\nMeasure success through training completion rates, user adoption metrics, and communication effectiveness.\nMinimum Qualifications\nBachelor’s degree in Communications, Organizational Development, Project Management, or a related field or equivalent combination of education and experience\n3-5 years of experience in project coordination, internal communications, training delivery, or change management.\nExperience collaborating with Marketing or Communications teams to ensure brand alignment.\nFamiliarity with HR systems (e.g., Workday, ServiceNow) and training platforms.\nProficiency with project management tools (e.g., Smartsheet, Asana, MS Project).\nAdditional Qualifications (nice to have)\nChange management certification (e.g., Prosci, ACMP) is a plus.\nExperience in healthcare or HR shared services environments.\nPhysical & Mental Requirements & Working Conditions (General Summary) Direct Healthcare Services / Indirect Healthcare / Support Services:\nExposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional\nExposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional\nExposure to or subject to noise, infectious waste, diseases & conditions. Occasional\nExposure to interruptions, shifting priorities & stressful situations. Frequent\nAbility to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent\nAbility to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent\nPerform manual dexterity activities & / or grasping / handling. Frequent\nAbility to climb, kneel, crouch & / or operate foot controls. Occasional\nUse a computer / other technology. Frequent\nSit with the ability to vary / adjust physical position or activity. Frequent\nMaintain a safe working environment & use available personal protective equipment (PPE). Continuous\nComply with applicable Code of Conduct, policies, procedures & guidelines. Continuous\nAbility to provide assistance in the event of an emergency. Occasional\nDirect Healthcare Services:\nPerform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent\nLift a maximum of 30 pounds unassisted. Occasional\nUse upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional\nWork indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous\nEncounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous\nPerform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional\nIndirect Healthcare / Support Services:\nPerform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent\nLift a maximum of 30 pounds unassisted. Occasional\nExperience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional\nEncounter a clinical / patient facing / hands on interactive work environment. Occasional\nWork indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous\nWork outdoors with variable external environmental conditions. Occasional\nAverage Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)\nHourly pay ranges: $37.07 - $55.60\nOur Commitment\nRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. 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