{"id":1166161,"url":"https://alion.io/job/trinity-health-front-desk-representative-oncology","title":"Front Desk Representative - Oncology","company":{"id":13921,"name":"Trinity-health","domain":"trinity-health.org","url":"https://alion.io/company/trinity-health","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":54,"ghost_share":0,"stale_share":0,"repost_share":0.019,"time_to_fill_p50_days":8,"computed_at":"2026-09-25T05:45:01Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterbury, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1107},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-26T01:25:51Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Employment Type:\nFull timeShift:\nDay ShiftDescription:\nThe Front Desk Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.\nWhat you will do:\nGreets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.\n\nAnswers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.\n\nProcesses calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.\n\nSchedules patient appointments based on department protocols to maximize provider productivity.\n\nMinimum Qualifications:\nHigh school diploma or equivalent is required. College coursework in medical sciences or secretarial studies is preferred.\n\n1 year+ of experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.\n\nExcellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.\n\nPosition Highlights and Benefits:\nDay Shift. Hours 8:30-5\n\nGreat benefits effective day 1!\n\nFacility Information\nWe are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.\nOur Commitment\nRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.","description_format":"text","description_chars":2462,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-09-24T02:49:57Z"}],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":1,"age_days":2,"expected_fill_days":8,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-09-25T05:45:01Z"},"pay":null,"html_url":"https://alion.io/job/trinity-health-front-desk-representative-oncology","json_url":"https://alion.io/job/trinity-health-front-desk-representative-oncology.json","meta":{"generated_at":"2026-09-26T02:45:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2910,"day_limit":5000,"remaining_today":2090,"minute_limit":60,"resets_at":"2026-09-27T00:00:00Z"}}}