{"id":3855178,"url":"https://alion.io/job/trinity-health-office-assistant","title":"Office Assistant","company":{"id":2293466,"name":"Trinity Health","domain":"trinityhealth.org","url":"https://alion.io/company/trinityhealth-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minot, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T05:54:25Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T16:21:41Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Position Summary:\nThe Office Assistant supports daily front office operations by providing courteous, efficient, and accurate administrative services within the clinic setting. This role greets patients, coordinates registration and scheduling, answers incoming calls, collects payments, and ensures each interaction reflects a high standard of customer service. Working closely with clinical and administrative staff, the Office Assistant helps maintain smooth clinic workflow by keeping records organized, supporting clear communication, and responding effectively to changing operational needs. This position functions within a collaborative, service-oriented team environment and may also provide coverage in other reception areas as needed to support continuity of care and clinic operations.\nKey Responsibilities:\nGreet and register patients, verify required information, and process payments in accordance with clinic procedures.\nSchedule, update, and coordinate patient appointments using electronic scheduling systems to support timely and efficient clinic access.\nAnswer and triage incoming calls, route messages appropriately, and provide clear, courteous communication to patients and staff.\nMaintain organized front office operations by preparing forms, updating records, managing incoming documents, and supporting daily administrative tasks.\nProtect patient confidentiality by handling sensitive information in compliance with privacy and organizational policies.\nProvide cross coverage in other reception or clinic areas to support continuity of operations during staff absences or high volume periods.\nQualifications\nLicenses and Certifications Required:\nNone\nEducational Requirements:\nHS Diploma or GED, preferred\nExperience Requirements:\nCustomer service experience or training, required. Preferably six (6) months minimum\nExperience in a clerical or office setting, preferred\nMedical terminology knowledge, preferred\nExperience with computer appointment software, preferred\nSpecial Skills or Training Requirements:\nAbility to communicate effectively in person and on the telephone\nAbility to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately\nExceptional interpersonal, customer service, problem solving, verbal and written communication and conflict resolution\nAbility to handle confidential and sensitive information\nAbility to work in a fast paced environment; working efficiently and multitasking\nCompliance with all Privacy and Confidentiality Standards per Trinity’s policies\nPhysical Requirements:\nThe Office Assistant primarily performs work at a computer workstation, requiring frequent sitting with intermittent standing, walking, reaching, and handling of office materials. The role may involve occasional lifting or carrying of light items such as supplies or paperwork. Adequate vision, hearing, and verbal communication skills are essential for interacting with patients, managing phone calls, and completing detailed clerical tasks.\nEnvironmental Requirements:\nWork occurs in an outpatient clinic reception environment with routine contact with patients, families, and clinical staff. The role may involve frequent interruptions, moderate noise, and proximity to patient-care areas. Adherence to safety practices, infection-prevention protocols, and confidentiality standards is required when working with patient information and navigating shared clinic spaces.","description_format":"text","description_chars":3453,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-11-06T05:54:25Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 18 · green card filings: 1","filings_12m":18,"filings_prev_12m":11,"green_card_filings_12m":1,"median_offered_wage_usd":94868,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":0.945,"age_days":3,"expected_fill_days":6,"reasons":["conf:13","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/trinity-health-office-assistant","json_url":"https://alion.io/job/trinity-health-office-assistant.json","meta":{"generated_at":"2026-11-09T07:30:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4845,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2293466},"rest":"https://alion.io/mcp/rest/get_company?id=2293466"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrinity-health-office-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrinity-health-office-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrinity-health-office-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trinity-health-office-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrinity-health-office-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3855178}},{"tool":"search_jobs","arguments":{"company":"trinityhealth.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3855178},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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