{"id":1500869,"url":"https://alion.io/job/trinity-health-patient-services-representative-registration-2","title":"Patient Services Representative - Registration","company":{"id":13921,"name":"Trinity Health","domain":"trinity-health.org","url":"https://alion.io/company/trinity-health","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":120,"ghost_share":0.008,"stale_share":0,"repost_share":0.025,"time_to_fill_p50_days":7,"computed_at":"2026-10-20T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brighton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1805},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-20T07:02:31Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Employment Type:\nFull timeShift:\nDay ShiftDescription:\nPatient Services Representative - Registration\nDepartment: Michigan Heart\nLocation: Trintiy Health Livingston\nTotal Rewards and Benefits:\nCompetitive compensation, DAILYPAY\nBenefits effective Day One! No waiting periods\nFull benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability\nRetirement savings plan with employer match and contributions\nOpportunity for growth and advancement throughout Trinity Health\nTuition Reimbursement\nPosition Purpose:\nUnder general supervision, performs various duties including but not limited to registration of patients, obtains insurance information, identifies the need for and obtains authorizations and re-certifications from insurance carriers and physician offices. Verifies assignments of patient benefits, co-pays and self- responsible portion of charges and collects same. Balances daily transactions at the close of each day and handles cash deposits according to established procedures. Schedules patient appointments as directed by physicians. Must be knowledgeable of managed care plans and the associated plan requirements.\nStatus Available: Full-time, 40 hours/week\nShift Available: Days, 8:00-4:30 / 8:30-5:00\nSchedule: Monday-Friday\nRequired Qualifications:\nEducation:\nHigh school diploma, GED, or equivalent combination of experience and education.\nExperience:\nOne to two years' experience in physician office setting performing comparable duties preferred. \nKnowledge of third-party payers and managed care guidelines preferred.\nExperience with a computerized patient management system preferred.\nExperience with online third-party payor systems preferred.\nWhat you will do:\nChecks patients in for a variety of appointment types following proper guidelines. Scans insurance/photo ID and updates annual Acknowledgement Form.\nMaintains proper patient demographics in the EPR/EPM.\nMaintains proper information on insurance par lists. Knowledge of when an insurance authorization is needed and where to obtain it.\nAbility to schedule/reschedule all types of appointments, gathering the proper information needed to complete it.\nCompliant with HIPAA regulations at all times.\nCollects patient co-pay and balances, posting correctly to patient's account. Able to explain to patients if necessary. Able to perform daily batch and maintain cash box.\nChecks patients out when necessary and ensuring that future appointments, procedures, labs, etc., are met.\nBalances financial collections each day.\nAnswers and processes telephone calls using a multi-line phone system.\nProcesses physicians consult and referral calls for providers.\nResponsible for processing/distributing incoming faxes to the appropriate department.\nPhysical and Mental Requirements and Working Conditions:\nEffective oral communication skills.\nAbility to type 35 w.p.m. and/or computer keyboard efficiency.\nBasic math skills required for counting/balancing money and charges.\nMust satisfactorily complete central offices' training.\nAbility to work under pressure and to consistently prioritize multiple tasks.\nAbility to concentrate and pay close attention to detail while performing tasks.\nAbility to demonstrate poise during stressful situations.\nOur Commitment\nRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.","description_format":"text","description_chars":3873,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-09-30T03:53:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 19 · green card filings: 1","filings_12m":19,"filings_prev_12m":11,"green_card_filings_12m":1,"median_offered_wage_usd":97750,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.306,"p_room":0.35,"age_days":21,"expected_fill_days":7,"reasons":["conf:3","win:tail","comp:junior,brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/trinity-health-patient-services-representative-registration-2","json_url":"https://alion.io/job/trinity-health-patient-services-representative-registration-2.json","meta":{"generated_at":"2026-10-20T07:20:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7813,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13921},"rest":"https://alion.io/mcp/rest/get_company?id=13921"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrinity-health-patient-services-representative-registration-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrinity-health-patient-services-representative-registration-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrinity-health-patient-services-representative-registration-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trinity-health-patient-services-representative-registration-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrinity-health-patient-services-representative-registration-2"}]}