{"id":2389926,"url":"https://alion.io/job/trinityair-dispatcher","title":"Dispatcher","company":{"id":4422736,"name":"One moment, please...","domain":"trinityair.com","url":"https://alion.io/company/trinityair","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Peachtree City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":14494},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T20:56:29Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T07:44:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nDispatcher Overview:\nLooking to Trade Up? As a Dispatcher, you are in the most dynamic role within the industry. You are the heartbeat of the company and interact with all functions (call center, customers, technicians, and management) in support of your primary role: ensure calls are prioritized according to urgency and importance and the right technician is sent. You will also be the primary communication conduit and trusted advisor for technicians in the field - while they are responding to calls, you will provide updates on customers, service call requests, traffic, obstacles, and other requirements as necessary.\nResponsibilities:\nAssign service calls to technicians using sound judgment to make quick decisions based on job complexity, technician ability, and location\nWork closely with management to balance the workload for technicians\nKeep track of the technicians’ schedules and dynamically adjust as conditions change over the course of the day\nInteract with technicians regularly and act as a coach/cheerleader to keep them motivated\nRespond to special requests from customers related to jobs performed by a technician\nFollow up on all pending/recommended work\nContact customers with parts pending and the status of parts\nWhat We Offer You:\nRobust benefits package - health, dental, vision insurance, 401k match, and more\nPaid Training, Paid Holidays, and PTO\nOn-going training & development, & growth opportunities\nWork side-by-side with the BEST in the industry!\nCore Competencies:\nDecisive; comfortable making decisions in ambiguous situations\nGreat communicator; Has strong verbal and written communication skills\nTeam player; enjoys working with various departments and stakeholders\nAdaptable; enjoys operating in a fast-paced, dynamic environment\nDigitally agile; Easily navigates through multiple software systems and windows\nWhat do you need?\nAbility to work 7 AM to 4PM Monday - Friday (both with an hour lunch break).\nPrior Dispatcher experience, preferably within the home-service industry (HVAC, Plumbing, Electric)\nMicrosoft Office Suite experience required\nStrong communication skills - written & verbal\nAble to multi-task, work independently, & strong organizational skills\nFamiliarity with greater Peachtree City area","description_format":"text","description_chars":2261,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T20:56:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:4","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/trinityair-dispatcher","json_url":"https://alion.io/job/trinityair-dispatcher.json","meta":{"generated_at":"2026-10-13T08:34:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12750,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422736},"rest":"https://alion.io/mcp/rest/get_company?id=4422736"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrinityair-dispatcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrinityair-dispatcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrinityair-dispatcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trinityair-dispatcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrinityair-dispatcher"}]}