{"id":1309309,"url":"https://alion.io/job/trintech-sr-renewals-specialist","title":"Sr Renewals Specialist","company":{"id":2212182,"name":"Trintech","domain":"trintech.com","url":"https://alion.io/company/trintech","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-14T09:57:45Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Description\nESSENTIAL DUTIES AND RESPONSIBILITIES\nThe essential functions include, but are not limited to the following:\nRenewals OwnershipIndependently manage end-to-end renewal cycles for an assigned portfolio of accounts, including outreach, quoting, negotiation, and contract execution.\nPrepare and deliver renewal quotes, driving toward a 95%+ gross retention rate.\nOwn the renewal timeline for assigned accounts, ensuring all milestones are met well in advance of contract expiration.\nIdentify at-risk renewals early and partner with Customer Success and Account Management to develop retention strategies.\nServe as a pre-escalation point to vet and troubleshoot renewal issues before escalating to the Sr. Director.\nDrive and lead renewal forecast calls, providing accurate pipeline reporting and renewal status updates to Customer Success leadership.\n\nContract & Order ManagementCreate accurate contractual order documents for renewals, amendments, and add-ons in accordance with Trintech's contracting standards.\nGenerate and maintain renewal quotes using DealHub and Salesforce CPQ, ensuring accurate product and pricing configuration.\nTrack the signatory process and maintain up-to-date opportunity and contract status in Salesforce.\nSupport the Deal Desk process for complex or non-standard renewal transactions.\nPrepare monthly reconciliation reports for processed renewals and customer assets.\n\nProcess Improvement & CollaborationIdentify inefficiencies in the renewals process and proactively propose and implement improvements.\nCollaborate with the Revenue Operations team on cross-functional initiatives to streamline contracting and renewals workflows.\nContribute to internal documentation of renewals procedures and best practices.\nProvide informal guidance and support to junior Renewals Specialists, sharing knowledge and helping onboard new team members.\n\nMINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)\n5+ years of experience in a Customer Success Operations, Renewals, or Contracts role, ideally within a SaaS environment.\nDemonstrated ability to manage a high-volume renewals portfolio independently and meet retention targets.\nProficiency with Salesforce CRM and Salesforce CPQ required; DealHub (DealHub.io) experience strongly preferred.\nHands-on experience leveraging AI tools (e.g., AI-assisted quoting, forecasting, contract analysis, or workflow automation) in a professional renewals or operations context.\nSolid understanding of SaaS pricing models, subscription contracting, and order management.\nStrong analytical and reporting skills; comfortable working with pipeline data and renewal metrics.\nExcellent written and verbal communication skills, with the ability to engage professionally with both internal stakeholders and customers.\nHighly organized with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.\nProactive problem-solver who can work independently and escalate appropriately.\nProficient in Microsoft Office Suite (Word, Excel, PowerPoint).\nBachelor's degree in business administration, finance, MIS, or equivalent.\nAt our core, Trintechers stand committed to fostering a culture rooted in our core values - Humble, Empowered, Reliable, and Open. Together, these values guide our actions, define our identity, and inspire us to continuously strive for excellence in everything we do.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.","description_format":"text","description_chars":3578,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Accounting & Tax Software"],"lifecycle":[{"event":"open","at":"2026-09-26T15:20:18Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.887,"p_room":0.75,"age_days":27,"expected_fill_days":29,"reasons":["conf:14","velocity","win:late"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/trintech-sr-renewals-specialist","json_url":"https://alion.io/job/trintech-sr-renewals-specialist.json","meta":{"generated_at":"2026-10-14T22:45:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30721,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2212182},"rest":"https://alion.io/mcp/rest/get_company?id=2212182"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ftrintech-sr-renewals-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ftrintech-sr-renewals-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ftrintech-sr-renewals-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/trintech-sr-renewals-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ftrintech-sr-renewals-specialist"}]}